Director – Digital BI and Optimization

RESPONSIBILITIES:

Kforce has a client seeking a Director, Digital BI and Optimization in Miami, FL (Florida). Summary: This hands on tactical and strategic role is a high integrity story teller who connects all transactional and customer channel data and analytic insights: this includes broad and in depth understanding of the business as a while, as well as each contributor – connected insights from upper to lower funnel and optimizing the conversion rate throughout via A/B/Mvt testing and insights, connecting the dots for return, frequency and retention optimization to increase LTV. Roles and Responsibilities:

• In this role, the Director – Digital BI and Optimization will orchestrate analytical insights to ensure the ongoing digital health in an omnichannel ecosystem that can think outside the box to account for all the moving parts across the org
• Innovate, build, grow and lead team of doers to include Managers and Analysts embedded throughout the functional areas in Digital Omni Channel such as Digital Product, Digital Marketing/Media, Loyalty, CRM, and third party partners/aggregators
• The Director – Digital BI and Optimization will embed direct line resources across first party and third party commercial analytics including digital product (web and apps), digital operations and ongoing execution – tying together cohesive optimization efforts via insights, test and learn and agile best practices to drive cost efficiencies and revenue and balance across all moving parts in the ecosystem.
• Provide transformative and proactive solutions to continuously ensure the digital and cross functional org stays informed and is provided with real-time actionable insights.
• The Director – Digital BI and Optimization will effectively address business issues, identify and implement appropriate solutions, influence, as appropriate, business decisions, and improve overall business results.

Job Requirements:

REQUIREMENTS:

• Bachelor’s degree in Engineering, Analytics, Computer Science or related technical field
• 8+ years of analytics, data science or related consulting experience – with focus on digital omni channel preferred
• 3+ years of demonstratable top-notch people and thought leadership
• Proficient in the manipulation and analysis of data; expert with translating findings into real life solutions that tie into goals, targets and revenue efficiency producing optimization efforts
• Well versed in SQL, Python, web analytics (Adobe, GA or Amplitude), Tableau, Looker, and/or Power BI or similar
• Must have excellent interpersonal, oral and written skills to include formal presentation experience and the ability to prepare and present marketing presentations
• Strong hands-on understanding of all facets of Digital ecosystem and related functions as well as Omni Channel Business Intelligence
• Must be proficient with Microsoft Office Suite programs (Excel, Word and PowerPoint) as well as Outlook
• Experienced in CRO, CPO, LTV modeling, multi-channel attribution and experimentation design and execution
• Excellent organization skills; Ability to prioritize and handle multiple tasks

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.