Director, Communication & Education

The Director, Communications & Education position exists within Fidelity’s Workplace Investing business unit and is an important part of the Communications Delivery leadership team.

This role will lead and empower a team of associates responsible for delivering Plan Sponsor and Participant communications through print, email and other digital channels.

The ideal candidate will effectively coach their team on project management skills, quality execution and consultation with internal customers.

The ideal candidate will bring innovative ideas to the group, be willing to try new things and lead broad-based initiatives.

The Expertise and Skills You Bring

• Bachelor’s Degree – Required or equivalent with demonstrated ability
• Experience in employee benefits communication and/or financial services preferred
• Strong leadership, facilitation, influencing, decision-making and team building skills
• Project management, process engineering and organizational change experience very helpful
• Ability to lead a team across multiple geographical locations
• Highly organized and able to prioritize and multi-task in a fast paced, matrix management environment
• Excellent communication and interpersonal skills
• Confident, polished professionalism and an executive presence in front of key business partners
• Ability to create / share strategic thinking and consult with senior leaders

The Team

Communications & Education provides consulting, content development, and delivery services for business partners, prospects, plan sponsors, and their participants across all market segments.

In partnership with external vendors and internal business partners, the Communications Delivery group crafts and or delivers participant content via email, print, and online.

The department is fast paced and prone to high seasonal demand, requiring creativity and agility to maintain consistent quality and service levels.

Certifications:

Company Overview

At Fidelity Investments, our customers are at the heart of everything we do.

As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients .

We help people invest and plan for their future.

We assist companies and non-profit organizations in delivering benefits to their employees.

And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours.

You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home.

And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning and growth so you can build the career you’ve always imagined.

We welcome associates from different backgrounds and with different perspectives to help us innovate and make a difference for our customers and our communities.

Fidelity Investments is an equal opportunity employer.

We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process.

To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by sending an email to accommodations @fmr.com , or by calling 800-835-5099, prompt 2, option 2.

Safety remains Fidelity’s top priority and this will never change.

Because safety is our top priority, maximizing vaccination is our goal.

Fidelity believes that having as many associates vaccinated as possible maximizes the safety of associates, customers, vendors, visitors to our facilities, and the community.

As we consider safety protocols in our offices, all US Fidelity regular candidates are offered the opportunity to voluntarily disclose their vaccination status during the hiring process.