Digital Channels – Product Specialist – Vice President

• Function as subject matter expert across core cash Digital Channels solutions, including internet, host-host, API, SWIFT and mobile
• Work directly with Treasury Sales and Clients to understand their needs and assist with technical integration solution design across digital channels
• Support Sales with client needs identification, solution recommendations and pricing
• Support Sales in responding to complex RFPs, non-standard information requests,
• Support Sales in delivering product demos and best and final solution presentations (over phone or in-person)
• Provide training and support to Sales and business partners on new product/channel capabilities
• Provide market feedback to Digital Channels strategy function including client feedback, product gaps, industry and competitive landscape information
• Partner with product leads across product development lifecycle serving as the voice-of-the-client; assist with concept design, feature development, and preparation for product launch to clients as necessary.

• Engage with internal product partners to understand the impacts of changes associated with the Digital Channel Products, including new processes, tools, communications and training.

• Contribute input into marketing strategy and communications plans
• Provide bank representation within key industry standards bodies and workgroups
• Establish relationships with 3rd party vendors (ERP, TMS, etc.) to elicit market information for channel strategy consideration
• Attend client roundtables, strategy whiteboarding, workshops, etc., as required
• Represent organization at internal and external client conferences and trade shows
• Moderate travel is required for the role Qualifications 5 years of Treasury/Cash Management sales or product management/development experience, with a focus on end to end processing associated to payables and receivables product sets Experience with, and technical knowledge of Digital Channels products including; internet, host-host, API, SWIFT and mobile channels Knowledge of cash management services and products including collections, payments, account structures, and liquidity management Strong payments industry knowledge; consultative background around complex solutions preferred Technical expertise and experience of ISO 20022 and SWIFT standards across payments and cash management domains Working knowledge of key ERP (AP, AR and Treasury) functions and Treasury Management Systems (TMS) Strong executive management presentation skills, including ability to pitch at the CFO level Ability to understand and articulate customer needs and turn requirements into actionable solutions Experience leading technology demonstrations Ability to mobilize internal networks and resources Ability to generate ideas, identify and drive the development of new business Demonstrate excellent selling and negotiation skills Strong working relationships with clients, colleagues and cross-functional partners Excellent organizational, time management and planning skills