Customer Acquisition Manager

Local Unit & Position Description

Do you love to analyze marketing data, build customer personas, and create marketing campaigns that will drive business growth and enhance reputations? 

Are you passionate about renewable energy and sustainability and want to help companies find solutions to create a greener world?   

DNV – Energy Systems Energy Management group is seeking a Customer Acquisition Manager responsible for leading a team of Outreach and Marketing professionals in our New Jersey office.

This position is responsible for planning outreach/marketing strategies and tactics and ultimately delivering on electric energy savings targets while ensuring that Commercial and Industrial customer are satisfied with their experience in the program.

The successful candidate for this position will lead a team in identifying energy efficiency opportunities and building customer and trade ally relationships.

This candidate will be confident and experienced in providing input and feedback into energy efficiency marketing efforts and work collaboratively with our utility client and internal program managers to deliver on targets.

The position is based out of our New Jersey office and must be filled by a NJ resident

What You’ll DO 

Actively manage, mentor, and measure the EE outreach team’s performance in alignment with the programs KPI’s (Key Performance Metrics) and in collaboration with Program leadership
Successfully and professionally oversee the customer, trade ally, utility account management, and market engagement processes for the program in accordance with company systems and policies
Responsible for energy efficiency project and pipeline forecasting and planning in an effective manner by:
Consistently building and delivering an accurate opportunity pipeline
Assisting with executing short and long-range customer recruitment and marketing plans
Writing / executing sales plans and collaborating with program and utility teams
Providing management support for marketing/sales meetings and events conducted by junior outreach professionals
Understanding distributor and manufacturer business models and the relationship with trade allies
Actively engage with the Outreach team and other colleagues, sharing knowledge and ideas in support of innovation and customer success
Support and promote established relationships with industry and solution partners to maximize energy efficiency project implementation and sustain a robust pipeline in excess of minimum program participation goals
Oversee the team’s use of the CRM tool to manage and record all stages of the energy efficiency project implementation cycle
Other sales and business development activities as required, in support of program strategies and goals

Position Qualifications

What is Required 
B.A.

or B.S.

in Business or Technical field or 7+ years’ experience in sales, account management, or similar
3+ years’ experience working with energy efficiency or energy efficient products with a utility, government, non-profit or public agency
Proven experience leading a team and successfully meeting KPIs
Proven track record of translating technical messages for diverse audiences
Field knowledge of New Jersey market
Strong Communication skills (both written & verbal)
Solid understanding of lead management tools and processes, intermediate excel skills including, pivot tables, simple look ups and graphing, working knowledge of MS Word and PowerPoint templates
Willingness to travel up to 25% of the time, mostly local, occasional overnight 
We conduct pre-employments background and drug screening
What is Preferred
Bachelor’s degree in marketing or technical discipline (engineering, architecture, or equivalent)
Certifications or Accreditations in Commercial or Industrial Energy Efficiency is highly desired.
Experience in Commercial or Industrial energy efficiency, technical sales, B2B, or construction industry sales 
**Immigration-related employment benefits, for example visa sponsorship, are not available for this position**   How We Do It  We Care, We Dare, We Share  

Our mission is to safeguard life, property and the environment.

By joining us, you will work towards our meaningful vision: to make a global impact for a safe and sustainable future.

DNV offers a congenial working environment, competitive salaries, and an exceptional benefits package. We value diversity, equity and inclusion and want you to bring your whole self to work each day.

Read more here: 

Diversity at DNV 

Meet our Employees

About DNV

Careers in DNV

 DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.u202f For more information about your rights under the law, see:  

https://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_self_print_poster.pdf 

Please visit our website at www.dnv.com 

Company & Business Area Description

DNV is the independent expert in assurance and risk management, operating in more than 100 countries.

Through our broad experience and deep expertise we advance safety and sustainable performance, set industry benchmarks, and inspire and invent solutions. 

We provide assurance to the entire energy value chain through our advisory, monitoring, verification, and certification services.

As the world’s leading resource of independent energy experts and technical advisors, we help industries and governments to navigate the many complex, interrelated transitions taking place globally and regionally, in the energy industry.

We are committed to realizing the goals of the Paris Agreement, and support all stakeholders to transition faster to a deeply decarbonized energy system.
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