CPQ Manager

· Client Management: Manage day to day interactions with executive clients and sponsors
• Delivery: Manage and deliver components of client engagements that identify, design, and implement technology and creative business solutions for large companies.

Responsibilities include, among others, managing teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures.

• Business Development: Develop and maintain contact with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process; contribute to the development of proposal pricing strategies
• People Development: Perform role of counselor and coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities; provide leadership and support for delivery teams and staff in local offices The team Digital Customer Our Digital Customer team focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life.

Our ambition is to be the best in the world at driving customer transformation through the development of clever commercial strategies, distinctive experiences, and the application of digital technologies.

We help make the “creative digital consultancy” real and in doing so, make new markets.

Professionals will serve our clients through the following types of work: Sales Excellence & Service Excellence | delivers sales and service strategies and plans, operating model definition, incentive design and implementation, and operations support for digitally-enabled sales, channel, and customer service capabilities Digital Experience | creates engaging omni-channel digital experiences across web, mobile, AR/VR, voice, gesture, IoT, and video Flexible Consumption | the commercial strategy, operating model definition, and capability delivery of subscription/flexible consumption business models Digital Foundry | a flexible, end-to-end delivery model emphasizing innovation and disruption DigitalMix | an integrated set of platforms to enable business re-platforming Qualifications Managers in the Quote to
– Contract (CPQ/ CLM) capability within the Deloitte Digital practice are required to have:
· Experience in onsite functional or technical roles on at least four full-lifecycle CPQ projects, with strong implementation expertise in at least two of the following technologies: o BigMachines o Apttus o Sterling Commerce
• Eight years consulting and/or Quote to
– Contract (CPQ/ CLM) implementation experience.

Experience managing at least two large-scale full-life cycle implementations of Quote to
– Contract (CPQ/ CLM) solutions, including ownership of the technical solution, management of the overall team and ownership and management of project financials.

• Understanding of the Lead-To-Cash business process.

• Experience defining systems strategy, road-map, developing process flow diagrams, developing systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions.

• Experience carrying a business development quota for consulting work, ramping up pursuit teams and leading business development pursuit’s end-to-end.

· Desire to learn additional in-demand CPQ/CLM platforms including Apttus or other Cloud-enabled solutions.

· Ability to travel to client sites 80-100% of the time
· A Bachelor’s degree
· Limited immigration sponsorship may be available In addition, successful Managers will have the following preferred background:
· Experience working on the Saleforce1 platform is preferred
· BMI Yellow & Blue Belt or Apttus Quote-To-Cash certified
· Ability to work independently and manage multiple task assignments
· Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint)
· Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
· An advanced degree in the area of specialization
· Experience implementing other CRM platforms (SAP CRM, Oracle Siebel, Salesforce.com, Microsoft Dynamics, etc.) or CPQ/CLM technologies (Oracle BigMachines, Apttus, Sterling Commerce, etc.)