Community Association Manager

Job Description FirstService Residential is now hiring a Community Association Manager in the Nanuet, NY Area Primary Responsibilities: Provide high level support and management to assigned community association. Work closely with board of directors to address and react to the needs of the communities as well as the daily management of the site. Additional Responsibilities:Assure that the policies, resolutions and goals of the Board are carried outBe knowledgeable of all Association Governing Documents, Rules and Regulations and general legal requirements of a community associationProvide excellent customer service and maintain open lines of communication with fellow Associates, homeowners and Board of TrusteesBe available to be on-call to handle after-hours emergenciesProvide input and assist the Board with the preparation of the Association’s annual budgetBe responsible for the daily implementation of the annual budget, perform general financial management and record keepingCoordinate receipt and review of invoices for services and ensure timely payment of billsAssist Association and In House counsel on collection matters and monitor maintenance fee accountsPrepare specifications needed for all services received by the Association (e.g., landscaping, snow, trash, insurance, pool, etc.)Manage bid process, review bid spec proposals and comparison spreadsheets and make board recommendations as appropriate.Manage vendor relationsConduct regular property inspections to ensure compliance with Association Rules and Regulations.Ensure maintenance of all files, records and correspondence in accordance with company procedures and good business practicesAttend all Board meetingsPrepare Board meeting agenda, monthly management report and all other reports and material needed for Board Packet; distribute one week in advance of meetingCoordinate activities of association professionals including attorneys, auditing firms and engineering firmsAct as liaison for designated committeesProvide customer service assistance to homeowners as needed. Assist with homeowners’ calls and inquires and respond accordingly or direct to the appropriate party.Attend regular Membership meetingsEducation/ Experience Requirements:Bachelor’s degree (B.A. /B.S.) in Business or related field from a 4-year college or university, or equivalent combination of education and experience required.Two (2) years of customer service experience.Property Management/ Association/ Real Estate experience a plus.Excellent word processing, mathematic and computer skills requiredCommitment to obtain PCAM, ARM or AMS designations or equivalent.Must have valid driver’s licenseSkills and Ability Requirements:Demonstrates advanced knowledge of Microsoft Office: Excel, WordEffective written and verbal communication skills.Strong customer service, communication and interpersonal skills required.Action and results-oriented, enthusiastic.Resourceful, creative, decisive.Excellent organizational skills.Ability to deal effectively with a diversity of individuals at all organizational levels.Positive, can-do attitude with a commitment to excellence.Ability to meet stringent deadlines. Who We Are: FirstService Residential is the largest provider of third-party community association management in North America. With a presence in 28 states and 3 provinces in Canada we deliver exceptional service and solutions that enhance the value of every property and the lifestyle of every resident in the communities we manage. More information is available at www.firstserviceresidential.com.  Company DescriptionFirstService Residential is the largest manager of residential communities in North America, overseeing more than 5,600 properties and over 1.3 million residential units. FirstService generates more than $2.3 billion in annual revenue and has more than 23,000 employees worldwide. More information is available at www.firstserviceresidential.com.