Client Sample Project Coordinator/Manager

Client Sample Project Coordinator/Manager

Job Description

• Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly.
• Facilitate quote generation, coordinate testing activities and manage client projects timeline.
• Mitigate issues that may arise during project life cycle.
• Coordinate with shipping and receiving team to manage logistics and incoming samples
• Assist in entering new test requests and data entry into the system.
• Review and update test requests with ambiguous client information.
• Use problem solving skills to create and offer solutions to customer issues of varied complexity.
• Improve and enforce processes to manage internal and external outsourcing
• Support Client invoicing and tracking of outsourcing costs.
• Provide support in varieties of areas including but not limited to: supporting sales team and lab needs.
• Manage Reports from internal and external outsourcing.
• Assist Operations manager in handling daily operational needs.
• Reads, analyzes, and interprets common scientific or technical information, and protocol test plans.
• Perform accurate and complete work, within deadlines, with or without direct supervision

Qualifications The Ideal Candidate would possess:

• Experience in scientific consumer product industry.
• Experience in start-up businesses
• Strong knowledge of Microsoft access

Basic Minimum Qualifications:

• Bachelor degree
• 1-2 years of experience in coordinating client projects
• Ability to understand and communicate scientific or technical information
• Self-starter, independent, energetic, street smart, and take initiatives, Detail oriented, good follow-up, self-starter, motivated and highly organized with excellent record-keeping skills.
• Has business acumen
• Strong common sense and problem solving ability
• Must be able to handle multiple tasks and work in a fast-paced environment.
• Strong phone skills.
• Strong interpersonal skills: can maintains composure, advance his/her agenda and strengthen relationships in complex situations with clients, technical and sales personnel
• Excellent excel knowledge, and Tech Savvy
• Authorization to work in the United States indefinitely without restriction or sponsorship

Kelly® Science & Clinical is your connection to premier scientific and clinical companies looking to hire talented people just like you. Every day, we match science professionals with dream jobs that fit their skills and interests—it’s the way we think job searching should be. Nearly 100 percent of our science recruiters have a professional background/education in science, so we know a thing or two about the science market and how to get you noticed.

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

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