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Client Experience Operations Manager

BBVA

This is a Full-time position in Round Rock, TX posted May 6, 2020.

Responsible for assisting the branch manager in the overall management of a large branch and may cover for branch manager in their absence.

Individual supports efforts to maximize revenue, sales, customer satisfaction, and minimize operational losses, as well as deepening existing relationships and minimizing customer attrition.

Works directly with district management to ensure branch meets all audit requirements.

Contributes to the implementation of promotional campaigns and product initiatives at the branch level.

Focuses on sales, service and/or operations as needed.

May require standing for long periods of time.

Education/Experience High School Diploma or General Education Degree (GED) required.

Bachelors degree preferred.

Three (3) years retail branch operations experience as a branch associate/teller, lead teller/associate manager/lead branch associate or other branch operational experience required.

Two (2) years previous supervisory or lobby management experience required.

Work experience may NOT substitute for education requirement.

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