Citi
The Program Management Senior Lead is a strategic professional responsible for the design and maintenance of a comprehensive program of work for the NAM Consumer Bank AML Oversight organization.
The Program covers strategic enhancements, remediations, and regulatory issues.
This role works in close partnership with AML KYC Operations, Risk, GCB lines of business, AML Compliance, and Technology teams and reports directly to the Managing Director of the NAM AML Program Oversight team.
Excellent communication skills required in order to negotiate internally, often at a senior level.
Responsibilities include: Job Description:Supports planning, directing and coordination of day-to-day activities of running a large compliance programNavigate the Citi Global Consumer Tech and AML Compliance Tech infrastructures to determine best approachwhen developing the overall AMLOversight ProgramKey driver in the management of the scope, schedule, risk, quality and resources for the programCreates and maintains standards and processes for the execution of all AML program related projects, remediation, and regulatory issues in partnership with key stakeholders.Establishes and implements appropriate oversight to ensure that policies and standards are being adhered to and exceptions/at-risk items are escalated as appropriateWork with Program and Project Managers across various teams to help manage solutionsUnderstand all project activities within the AML program life cycle including project planning, estimation, execution, implementation, and closure.Ensures all stakeholders are identified and included in scope definition activities, understand the program schedule and key milestones and receive schedule status regularly.Applies comprehensive understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area.Directs the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis.
Job Qualifications:10+ years of experience in financial services industry, experience in the AML, Cards, Retail Banking and/or Compliance space preferred.Minimum of 5 years of experience in Project ManagementExcellent verbal and written communication skills.Strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging with people at all levels of the organization.Ability to work collaboratively with functional units; ability to navigate a complex organization; to influence and lead people across cultures at a senior level.Finely tuned interpersonal and influencing skills in order to build a strong network of subject matter experts, IT partners, business heads, and senior leadership across NAM Card business (Branded Card and CRS), Retail Bank, Compliance, Technology, and Operations.Bachelors degree required with advance degree preferred.Project Management Certification PMP, CAPM or similar preferredProficient in MS Office applications (Excel, Word, PowerPoint and MS Project) and Sharepoint.
Job Family Group: Compliance and Control Job Family:Business KYC Time Type: Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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