Capital One
West Creek 3 (12073), United States of America, Richmond, VirginiaRisk ManagerJob Description:Operational Risk Management (ORM) continues to be a top area of focus for Capital One and the financial services industry overall.
The skills and experience required in this area are some of the most sought after in the market today.
Here at Capital One, ORM enables partners to make well-informed business decisions relating to operational risk which helps safeguard our customers, communities and company.Capital One is seeking a self-organized and driven Manager to join the Scenario Analysis (SA) team within Operational Risk Management (ORM) in the second line-of-defense.
The SA team is a highly visible team responsible for coordinating first and second-line subject matter experts (SMEs)nto define hypothetical risk events (natural disaster, cyber attack, fraud, etc.) and assess the likelihood and impact via interviews and workshops.
This is a transformative time for the SA team as virtually all aspects of the SA Program are being re-designed and enhanced to more closely integrate with Capital One annual stress test (CCAR) and enterprise risk management programs.The Scenario Manager is responsible for owning the end-to-end Scenario Analysis workshop estimation process with an emphasis on partnership and leading teams and bringsstrong ownership and governance to process execution.
Candidates should enjoy facilitating team discussions and working with a wide range of stakeholders and are comfortable working on a small, specialized team of subject matter experts.The ideal candidate brings strengths in the following areas:Communication: written communications are easily understood by both internal and external stakeholders; strong in-person presence; will be responsible forengaging with and facilitating a wide range of stakeholders across various business groups and executive levelsTeamwork: individual SME in the workshop estimation process while also supporting the SA team in other aspects of SA process and risk management Customer Focus: strong relationship manager who prefers to achieve results in a collaborative and minimally disruptive way for customers and stakeholders; represents Voice Of theCustomer (VOC) as a key part of decision making Problem Solving: recommends practical solutions that meet business and internal partner needs to ensure high quality, efficiency, and strong governance Key Responsibilities:Ownership of the Scenario Analysis workshop estimation processCoordination of multiple activities across wide range of first and second-line stakeholdersIndependent planning and management of various scenario activities across SA teamGather data and reporting; perform initial analysis or potentially evaluate data provided by team analystsDesign and implement internal governance processesSupport ongoing Audit and exam requestsDrive process improvements across existing risk programs and processes which enhance quality and efficiencyCollaborate effectively across multiple organizations such as Operational Risk Management, Enterprise Risk Management, CCAR, Compliance, Business Risk Offices, etc.
to achieve objectivesTest controls and track issuesBasic Qualifications:Bachelor’s degree or Military ExperienceAt least 3 years of Financial Service experienceAt least 3 years’ experience working with internal business customersAt least 1 year of experience with process redesign and process management frameworksAt least 1 year working within Agile frameworkPreferred Qualifications:At least 5 years of Risk Management, Audit, or Compliance experienceSix Sigma or Business Process Management (BPM) certificationPMP Certification or Masters Certificate of Project Management (CPM)At least 2 years experience leading cross-functional projectsAt this time, Capital One will not sponsor a new applicant for employment authorization for this position.