Business Process Project Manager

About Transfix:Transfix, named to Forbes’ “Next Billion-Dollar Startups” list, is the leading transportation solutions provider whose digital brokerage marketplace and logistics software offerings are helping transform the $800 billion trucking industry.

Since its founding in 2013, Transfix has been driven by a mission to deliver simple, smart, and sustainable solutions for shippers and carriers, powered by people and technology.Here at Transfix, we are not only building incredible technology solving some of the world’s biggest, most complex, and most important challenges in the freight and logistics industry; We are also helping protect our environment and are passionate about making the world a better place by increasing sustainability and eliminating the extreme amount of waste that currently exists in our industry.By combining deep industry expertise and a best in class carrier network with cutting-edge technology, Transfix is reimagining the world of transportation.

Transfix works with some of the largest Fortune 500 companies such as Staples, Unilever, Target and Wayfair rely on Transfix to handle their most important FTL freight needs.

With instant pricing, algorithmic matching, superior service, and unmatched intelligence, Transfix is optimizing the supply chain from start to finish. The problems we solve everyday are real and require creativity, grit, and determination.

Recognized as one of Built In’s Best Places to Work 2021, Transfix is building a culture that challenges norms while fostering experimentation and personal growth.

We’re hiring team members who are passionate and are energized by the vision to simplify and transform one of the largest and most complex industries through technology, data and a strong commitment to customers.About the Role:Transfix is growing in exciting ways, and as we continue to grow our customer base, we know that keeping those customers happy from implementation forward will be key to our continued success.

That’s why we are looking for a hands-on Business Process Project Manager to join our Implementation team, supporting our key customers: Shippers.

This includes Fortune 500 organizations as well as mid-market organizations that rely on our technology and services to get goods to their customers and consumers.

In this role, you’ll play an integral part in further developing and enhancing the Shipper (Customer) process.

All aspects of your work will involve cross-functional project management and collaboration, where you’ll lead meetings focused on customer health and growth, and develop advanced processes, workflows and reporting to enable our employees to more quickly and deeply engage with customers, suppliers, and across internal teams.You are a hands-on leader who is adept in business processes, can easily apply your expertise through solid project management and gain alignment with stakeholders.

If you enjoy creative problem solving, can think strategically to implement processes, and thrive when you get to impress and delight customers and your colleagues by making everyone’s life easier, please keep reading!Note: This role is a hybrid position, so we are prioritizing candidates located near our NYC Headquarters office and/or our Atlanta, GA office.

Transfix is deeply committed to advancing diversity, equity, inclusion, and justice in our hiring, programming, and in our work both internally and externally.

We recognize how critical diversity, equity, inclusion, and justice are to achieving our mission, our growth, and our success.

In support of this commitment, some of our focuses include (but are not limited to):

-Developing policies, procedures, and services to our employees, carriers, and shippers that uplift and protect to prevent inequalities

-Building relationships among our employees, customers, and supporters that are reflective of our community

-Prioritizing the inclusion of diverse communities and underrepresented groups in internal leadership

-Fostering a culture of compassion, empathy, open-mindedness, compassion, and inclusivity

-Creating and maintaining opportunities for continuous education, discourse, and engagement related to issues of equity, diversity, inclusion, and social justice

Transfix is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

All employment decisions at Transfix are based on business needs, job requirements, and individual qualifications, and are made without regard to race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

It is Transfix’s policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.

Transfix does not and will not tolerate discrimination or harassment based on any of these characteristics.

Transfix encourages applicants of all ages.To all recruitment agencies: Transfix does not accept unsolicited agency resumes and will not be held responsible for any fees related to unsolicited resumes.