Billing Department Manager

Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable.

From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services.

It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 47,000 staff across a network of more than 900 independent companies in over 50 countries and operating more than 800 laboratories.

Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing.

In 2019, Eurofins generated total revenues of EUR € 4.56 billion, and has been among the best performing stocks in Europe over the past 20 years.

This position is with Eurofins Diatherix Clinical Diagnostics which is located in the Hudson Alpha Institute, Huntsville, Alabama.

Eurofins Diatherix Clinical Diagnostics is a highly specialized laboratory providing cutting-edge molecular diagnostic testing services to hospitals and physicians using proprietary TEM-PCR (Target Enriched Multiplex Polymerase Chain Reaction) technology for precise detection of infectious diseases at high levels of sensitivity and specificity, and at very short turnaround times Job Description Position Summary: The Billing Department Manager is responsible for the day to day quality metrics of the Billing Department to meet department and company financial goals.

Responsible for staff productivity and development.

Must have superior analytical and problem solving skills and knowledge and experience with complex medical billing concepts a plus.

Essential Duties and Responsibilities: Oversee the departments overall needs and communicate them with the Billing Director.

Hire, train, schedule and delegate responsibilities tobilling staff Deliver daily review of performance reporting and identification of performance trends to Billing Director.

Oversee implementation of action plans to drive improved performance.

Identify training gaps amongst support staff and coordinate support staff development.

Provide recommendations on employee and department training needs.

Request adjustments and enhancements to performance reporting.

Oversee the correct roll-out and deployment of new policies, processes, and internal programs.

Produce and review reports on a daily, weekly, monthly, quarterly, annual and as needed basis and deliver to Billing Director.

Assist in making hiring decisions, including interviewing.

Oversee shift change notifications and assignments.

Complete and deliver performance reviews in a timely manner.

Facilitate regular team meetings with leadership and support staff.

Maintain overall responsibility for team employee morale.

Set the example relating to professionalism, attendance, attitude, Diatherix and attire.

Network with all supporting departments, provide consistent communication and feedback.

Create and foster a team environment with all of the billing team and leadership team.

Must be able to work standard operating hours 7-5:30pm Monday-Friday.

Must be able to work evenings, weekends as required.

Perform other duties and assignments as needed.

Core Competencies with Definition Oral Communication: The ability to express oneself clearly in conversations and interactions with others.

Speaks clearly and can be easily understood.

Tailors the content of speech to the level and experience of the audience.

Uses appropriate grammar and choice of words in oral speech.

Expresses ideas concisely in oral speech.

Summarizes or paraphrases his/her understanding of what others have said to verify understanding and prevent miscommunication.

Written Communication: The ability to express oneself clearly in business writing.

Expresses ideas clearly and concisely in writing using grammatically correct language.

Tailors written communications to effectively reach an audience.

Uses graphics and other aids to clarify complex or technical information.

Uses an appropriate business writing style.

Managing Change: The ability to demonstrate support for innovation and for organizational changes needed to improve the organization’s effectiveness; initiating, sponsoring, and implementing organizational change; helping others to successfully manage organizational change.

Works cooperatively with others to produce innovative solutions.

Helps employees to develop a clear understanding of what they will need to do differently, as a result of changes in the organization.

Implements or supports various change management activities (e.g., communications, education, team development, coaching).

Establishes structures and processes to plan and manage the orderly implementation of change.

Helps individuals and groups manage the anxiety associated with significant change.

Facilitates groups or teams through the problem-solving and creative-thinking processes leading to the development and implementation of new approaches, systems, structures, and methods.

Providing Motivational Support: The ability to enhance others’ commitment to their work.

Recognizes and rewards team members for their achievements and contributions.

Expresses pride in the group accomplishments and encourages team members to feel good about their accomplishments.

Finds creative ways to ensure that team members view their job rewarding.

Identifies and promptly tackles morale problems.

Gives talks or presentations that energize groups.

Fostering Teamwork: The ability to demonstrate interest, skill, and success in getting groups to learn to work together.

Provide opportunities for people to learn to work together as a team.

Enlist the active participation of everyone.

Ensure that all team members are treated fairly.

Recognizes and encourages the behaviors that contribute to teamwork.

Forward Thinking: The ability to anticipate the implications and consequences of situations and take appropriate action to be prepared for possible contingencies.

Anticipates possible problems and develops contingency plans.

Notices trends and develops plans to prepare for opportunities or challenges.

Anticipates the consequences of situations and plans accordingly.

Anticipates how individuals and groups will react to situations and information and plans accordingly.

Initiative: Identifies what needs to be done and does it before being asked or before the situation requires it.

Does more than what is normally required in a situation.

Seeks out others involved in a situation to learn their perspectives.

Takes independent action to change the direction of events.

Developing Others: The ability to delegate responsibility and to work with others and coach to develop them.

Provides helpful, behaviorally specific feedback to others.

Shares information, advice, and suggestions to help others to be more successful; provides effective coaching.

Gives people assignments that will help develop their abilities.

Regularly meets with employees to review their development progress.

Recognizes and reinforces people’s developmental efforts and improvements.

Expresses confidence in others’ ability to be successful.

Qualifications Education/Experience: Associates degree required 5 years of experience managing a team of 30 employees.

Medical billing background a plus but will train Must have thorough understanding of HIPAA compliance and PHI management Superior analytical and problem solving skills Strong verbal and written communication skills a must Ability and/or Skills: Superior analytical and problem solving skills Strong verbal and written communication skills Must demonstrate decision making and team building skills Additional Information Position is full-time, Monday
– Friday 8:00am
– 5:00pm.

Candidates currently living within a commutable distance of Huntsville, ALare encouraged to apply.

Excellent full time benefits including comprehensive medical coverage, dental, and vision options Life and disability insurance 401(k) with company match Paid vacation and holidays Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.

Eurofins is aM/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.