Benchmark Lake Arrowhead Resort & Spa: Director Of Rooms

Benchmark’s company culture is central to our management philosophy.

The company’s stated purpose is “to provide an entrepreneurial environment where determined people dare to create, share, and build futures.To be the “benchmark” by which all others are judged takes passion, courage, and dedication.

We invite you to explore our extraordinary offering of unique opportunities, all with a common goal of providing an unforgettable journey.Job Description Summary:A Mountain HideawayThe spirit of Lake Arrowhead Resort & Spa is casual luxury ina pristine natural setting.

At an elevation of 5,200 feet in a lakeside setting that feels like no other place in Southern California, you’ll find Lake Arrowhead Resort & Spa in Lake Arrowhead CA.

Our award winning AAA Four Diamond hotels tranquil setting is framed by majestic pines, a private lake and gabled rooftops.

Secluded and completely removed from civilization, yet just 90 minutes from Los Angeles and Orange County.Job Description:The Director of Rooms is responsible for the performance of the Rooms Division which covers Front Office (includes Guest Services, PBX, Reservations, and Bell/Door Staff), Housekeeping, Laundry and Valet Parking.

The Director of Rooms is the keeper of the brand standards and responsible for effectively introducing and rolling out new brand initiatives.

The Director of Rooms will train, coach and lead staff to ensure optimum financial success, cleanliness, and superior customer service will ensuring morale is to Shore standards.