Associate Director

Job Summary

The Associate Director will provide management oversight to Faculty Practice Operation functions that contribute to the charge capture, edit resolution, reporting, and collection of patient service revenue.

The Department of Medicine generates patient charges of over $ 237 million, annual revenue of over $67 million per year, and RVUs of 649,000+ per year.
The incumbent will be directly responsible for the strategic planning, financial management, operations, and compliance of the team dedicated to managing the FPO revenue management services of designated departments.
The incumbent will also serve to oversee compliant professional fee billing to include maintaining a compliance manual or website of resources for the team, conducting service audits, and providing written reports to the Medical Center compliance office, department chair, and department directors.
The Associate Director will work with appropriate centralized and departmental staff to ensure that the practices overseen engage in regular compliance education for appropriate physicians, residents, fellows and administrative staff.

Appropriate reporting to Departmental Chairs, Health System management, and department management personnel will include financial, compliance, and process related items as appropriate or requested.
The Associate Director will collaborate with peers and others in the FPO to optimize revenue management performance across systems, share best practices, and achieve organizational objectives.
Responsibilities include supervision of 11 FTE within the departments’ units as well as collaboration with departmental resources affiliated with the billing processes.

Associate Director will oversee Revenue Managers responsible for hiring, reassigning, and other performance management duties, and/or provide direct management oversight for unit personnel as appropriate or when revenue managers are unavailable.
The incumbent should be familiar with all applicable federal and local billing and coding regulations and be able to effectively communicate these regulations to all levels of faculty, management and staff.

Required Qualifications

Master’s degree in a relevant field, or significant (10+ years) experience in a healthcare revenue-related environment.

Prior experience in revenue management and Epic systems.

This position requires flexibility to orient and work at all UCSF Health locations.

Preferred Qualifications
Apex certification in Revenue Management Functions.

Professional Fee Coding Certificate.

About UCSF

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what’s possible for the patients we serve – a promise we share with the professionals who make up our team.
Consistently ranked among the top 10 hospitals nationwide by U.S.

News & World Report – UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere.

In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Pride Values

UCSF is a diverse community made of people with many skills and talents.

We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce.

We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care.

Additional information about UCSF is available at diversity.ucsf.edu