Assistant Manager

A Day in the Life of an Assistant ManagerThe essential duties and responsibilities of an Assistant Manager include, but are not limited to, the following:Follows the direction of the General ManagerSupports General Manager’s decisions in communication with the staffResponsible for working in all departments and all theatre job functionsTrains and coaches Team Members in their specific job functionsAssists in the preparation of administrative and special reports for the General ManagerObserves and participates in the inspection of the theatre building, parking lot, landscaping, Cinemark property, roof and exterior signage, and equipment conditionReports the need for building, property, and equipment repairs to General ManagerEnsures that theatre Team Members follow the dress codeInteracts with Guests for improved service in the theatre and ensures that Team Members are providing superior Customer serviceLearns and follows the policies and procedures as established in Cinemark’s Guidelines. Enforces these with all Team Members fairly and consistentlyReports all Employee relations issues to the General Manager and/or Restaurant General Manager (In the absence of the GM/RGM, management should report Employee relations issues to www.convercent.com)All management members must follow the Employee Relations Reporting ProtocolAll management members are held at a high work ethic standard and code of conductLeads or attends a mandatory Shift Huddle (team discussion) at the start of or during a shiftConducts Wellness Checks on theatre Team Members on a daily basisPerforms the functions of Chief Clean and Safety Monitor during a shift, if assignedConsistently identifies and sanitizes high contact areas within and around the theatreConsistently ensures and promotes adherence of proper social distancing guidelinesProperly utilizes Personal Protective Equipment while completing position-specific tasksAdapts to the frequency and scope of required cleaning tasksProperly addresses any safety or security issues (trip hazards, lighting, suspicious persons, etc.)Performs other work-related duties as assignedWhat You Will Need to Have:Must be at least 18 years of ageHigh School or G.E.D. graduate preferredCompletion of three basic courses (Management Foundations, Annual Certifications, and MAP Core) within Cinemark’s Management Accreditation ProgramCompletes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where requiredManagement members who work with alcohol are required to complete a Safe Alcohol Service training programAvailability to work flexible hours which include evenings, weekends, and holidaysRequires regular and consistent attendanceHas an energetic and friendly attitude during each shiftProvides excellent Guest serviceAccurate cash handling and basic math skillsInterpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities. Must be able to effectively and regularly converse in and comprehend EnglishAbility to work in a team environment and independentlyAbility to take and follow directionResponds with a sense of urgencyExcellent time management, organizational skills, and attention to detailAbility to train and lead othersMust be able to resolve conflictWhat Physical and Environmental Requirement You Will Need to Have:Frequent bending, kneeling, and lifting up to 50 lbs.Frequent standing, walking, and reachingAbility to carry, push, and pull objectsNoise level may be moderate to high at timesBe able to work in a standing position for extended periods of time