Facility: BRONX COMMUNITY REENTRY CENTER
Compensation Base:
Compensation Bonus (if applicable):
Equal Opportunity Employer.
Summary
This position implements operating procedures in the area of planning, organizing and directing the daily operation of the facility, provides direct supervision to supervisory staff, recruits, hires, trains and supervises personnel in the program department, according to Company policies and procedures, and client standards to ensure contract compliance. Oversees facility operations with special emphasis on program measures policies, issues and staff compliance. Must have a thorough knowledge of programming procedures relating to the needs of the client population.
Primary Duties and Responsibilities
- Plans, organizes, and directs the program and daily operations of the facility in a manner consistent with Company policies and procedures operational policies and client standards and policies.
- Develops and implements programs specifically related to the offender such as substance abuse, special needs, or any other related special programs as needed.
- Develops policies that enhance the professional development of the staff.
- Supervises staff engaged in counseling, educational and recreational activities and training.
- Plans, evaluates, and supervises the duties and performances of staff in areas assigned to ensure performance standards are met. Uses disciplinary action to correct unsatisfactory performance evaluations.
- Provides guidance and training to supervisory staff on behavioral and disciplinary problems in order to coach improved performance.
- Prepares written reports and correspondence to ensure that necessary management tools are available when needed.
- Confers with judges, probation and parole officers, police, social agencies, community
groups, etc., to interpret the institutional program and objectives and develop cooperative working relationships.
- Acts as the facility liaison with outside agencies in the absence of the Facility Director.
- Coordinates and supervises the daily operation of the facility in the absence of the Facility Director.
- Conducts employment interviews and make hiring selection based on objective criteria and after having completed appropriate background and reference checks.
- Conducts monthly staff meetings with program supervisory staff to ensure compliance with facility procedures, Company policies, client regulations.
- Ensures program supervisory staff complete proper documentation and processing of incoming residents and for those being released.
- Maintains accurate records of all program equipment and conduct monthly inventories to ensure that equipment is proper and accounted for.
- Investigates and respond to resident grievances in a timely manner. Ensure that logs are maintained on residents who have been served disciplinary reports for their infractions of facility rules and regulations and conduct resident disciplinary hearings.
- Ensures that all employees participate in in-service training to meet the requirements for continued personal and professional development.
- Participates in staff meetings by sharing observations and recommendations regarding the facility, residents, and staff in order to identify and solve problems and functions as unified teams.
- Maintains confidentiality obtained through job duties regarding employees, vendors,
residents, outside agencies, etc., so that sensitive information is only given on a “need to know” basis.
- Communicates effectively with all levels of staff in a manner that promotes a team spirit and
a sense of cooperation.
- Complies with Company work rules and policies as explained in the company Employee Handbook, and the Facility Policies and Procedures Manual; and respond positively to directives from management in cooperative spirit to ensure conformance to standards.