Account Manager

ABOUT READE

Reade Advanced Materials began changing the chemicals industry over 200 years ago, and today it has secured a position as one of the premiere specialty chemical solids distributors in the world.

With an extensive inorganic product line, READE represents over 2,000 manufacturers as a global distributor, value-added toll processor and packager.

READE selectively partners with manufacturing plants across the United States to provide a finished product tailored to their customer’s specifications.

Today, READE is an ISO 9001: 2015 certified company.

READE is a worldwide, award-winning (ex: NASA Commitment to Excellence), family-run company that sources leading edge materials and provides innovative solutions for their customer’s production needs.

Values we look for in our team are curiosity, empathy, honesty, and perseverance.

We look for highly motivated, intelligent, out-of-the-box thinking individuals who are looking to grow with a long standing family business that is looking towards the future.

We are a close-knit team and consider our employees part of our family, which explains why half of our employees have been with us for 10 years or longer.

We operate sales offices in East Providence RI and The Republic of Panama.

JOB PURPOSE
Under the direction of the Director of Sales, the Account Manager will source specialty chemical solids for new and existing customers, maintain key existing customer’s raw material requirements, and meet the company’s Quality Objectives.

The Account Manager will have the potential to grow within the company.

This job is located in our East Providence, RI office.

*Please note, this job is not Outside Sales, and requires reporting to work at our office*

JOB DESCRIPTION
Manage all areas of order processing: quote new and existing customers domestically and internationally, negotiate raw material purchases with vendors, forecast customer’s material needs and meet their delivery deadlines
Arrange material shipments with the plants and schedule logistics with freight providers
Build in-depth relationships and partnerships with all key customers and suppliers
Annual customer visits to establish and maintain relationships, better understand needs, future direction, next project, etc.
Provide customer assistance with any issues (quality, technical, logistics, etc)
Coordinate and participate in trade shows and matchmaking events
Understand and capture the customer’s needs and requirements, communicate these internally, and provide quotes to customers by matching READE’s products to customer’s requirements
Identify new products and inform our company on market trends
Negotiate with vendors to obtain the best product, best price and terms/conditions for READE and the customer
Get POs from the customer, verify the information in the POs and then route the POs internally
Submit POs to vendors and arrange logistics (van/ truck/ rail/ or ocean freight)
Provide support to territory customers in terms of quality issues, technical issues and any other issues
Follow ISO 9001 standards and cybersecurity policy as written in our company manuals
Assist in answering the phone, receive and route customer/ vendors calls as necessary
REQUIREMENTS
Bachelor’s Degree strongly preferred; will consider Associates or Technical diploma with enhanced work experience

5+ years of industrial sales success, preferably in chemical sales, government sales experience a plus

Capacity to develop sales strategies providing value added services and promote products
Excellent problem solving skills with acute attention to detail
Exceptional written and oral communication skills
Friendly and focused customer service skills
Account Manager must have the ability to foster strong and positive working relationships throughout the company and with current and potential customers
Dedication to their department and a willingness to help other team members as needed
Ability to work independently and as a team member
Capable of developing and maintaining effective working relationships with team members and other departments within the organization
Ability to prioritize work to meet time-sensitive deadlines
Capability to thrive under pressure and manage multiple RFQs at the same time
Expertise in Microsoft Office Suite: Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Working knowledge of a CRM Software (Salesforce preferred)
Account Manager will need to pass a background check and must have a valid driver’s license
Must provide proof of full COVID-19 vaccination
The person in this position needs to occasionally move about inside the office to access file cabinets, office equipment, etc.
Must be able to remain in a stationary position 80% of the time
Constantly operate a computer and other office productivity equipment, such as a phone, calculator, copy machine, and computer printer
Account Manager in this position frequently communicates via phone and email with customers who have inquiries about specific materials we sell and with our vendors who supply our materials.

Must be able to exchange accurate information in these situations
This job description is subject to change at any time
BENEFITS
We consider our employees to be our most valuable asset.

This is a testament to our commitment to a healthy & respectful working environment and the value we place in our team.

Our company offers a competitive salary and benefits package which includes:
401(k) with company match
Medical Insurance (health/dental/vision)
Prescription drug coverage
FSA Account
Paid time off and company holidays
Yearly performance bonus
This job is base salary plus commission.

EOE
READE is proud to be an EOE.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other characteristic protected by law.

Work Remotely
No
Job Type: Full-time

Pay: $50,000.00
– $60,000.00 per year

Benefits:
401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
Supplemental Pay:
Bonus pay
Commission pay
COVID-19 considerations:
All employees must provide proof of full COVID-19 vaccination, and may not report to work if exhibiting symptoms of COVID.

Ability to commute/relocate:
East Providence, RI 02914: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
If hired, are you able to provide proof of full COVID-19 vaccination?
Education:
High school or equivalent (Required)
Experience:
Sales Experience: 3 years (Preferred)
CRM software: 2 years (Required)
Purchasing: 3 years (Preferred)
License/Certification:
Driver’s License (Required)
Work Location: One location