Account Manager

About the Positon
We are in search of an engaging Account Manager to act as not only our client's advocate but also their unofficial consultant in helping them leverage our powerful open data tools throughout their lifecycle.

Our Account Managers ensure that clients are using the product to meet their overall business objectives.

Personable and analytical, this individual can aptly leverage policy and technical skills in setting up and implementing customized software projects while building a strong, personal relationship with our clients that leads to renewal and contract expansion.

About Account Management at FiscalNote
Committed to turning clients into champions, the Account Management team dedicates itself to fully understanding client goals, highlighting workflows and solutions that help achieve those goals, and encouraging successful adoption of our platform across all client users.

Understanding that the client is king, the team works to incorporate valuable client insight in the product development process, while also aligning with Business Development and Marketing to relay successful use cases to both the FiscalNote team and the greater world.

Account Management team members are the renaissance men and women of FiscalNote –
– always up to the task of intelligently speaking about any issue a client may toss their way.
About You
You’re a self-motivated, energetic sales professional with the drive to succeed.

A team player, willing and enthusiastic to pitch in wherever necessary to support both clients and the company.

Poised and confident, you are both a skilled listener and a convincing presenter with an eye for detail and the polish to communicate at all levels.

You can comfortably navigate the worlds of both technology and policy.

You prefer data-driven insights rather than anecdotal evidence to drive your decisions and actions and are comfortable talking data, tech, and current events.
What to Expect in this Position:

Manage high value, strategic, client relationships focused on developing new business and ensuring high retention rates
Achieve new business growth targets through up-sell /cross-sell opportunities with existing clients
Be responsible for all aspects of renewals and deliver results against monthly, quarterly and yearly forecast objective
Lead and manage the renewal process
Meet onsite with existing accounts and conduct needs and business impact analysis of current product portfolio
Manage and lead pricing negotiations for renewals and up-sells
Identify risk and work with internal and external stakeholders to prevent both client and revenue churn
Facilitate the transition of a client’s existing workflow into the FiscalNote platform
Provide accurate monthly forecast reports
Actively collaborate with Product and Marketing teams
Intelligently engage in conversation regarding the legislative and regulatory processes
Travel to on-site client locations outside the DC area on occasion (-20%)
Actively and regularly attend industry events

What Sets You Apart:

5+ years of professional sales and field account management experience in government and/or technology with a proven track record of meeting sales & renewal and retention goals
Experience working in an account management/client success capacity with a SaaS product
High-performance record of sales and retention
Ability to successfully lead in-person meetings/demos with C-Suite level executives
Strong written and verbal communication abilities, as well as exceptional time & organizational skills
A Bachelor’s Degree or equivalent experience
Proficiency with Salesforce strongly preferred

About FiscalNote
FiscalNote is the premier information services company focused on global policy and market intelligence.

By combining AI technology, expert analysis, and legislative, regulatory, and geopolitical data, FiscalNote is reinventing the way that organizations minimize risk and capitalize on opportunity.
Home to CQ, Roll Call, Oxford Analytica, and VoterVoice, FiscalNote empowers more than 5,000 clients worldwide to monitor, manage, and act on the issues that matter most to them.

To learn more about FiscalNote and its family of brands, visit FiscalNote.com and follow @FiscalNote.

At FiscalNote, we Lead with Values
Know your Audience Find the Truth Drive Alignment Level Up Own the Job Bias for Action Support the Family
FiscalNote is continuing to hire new talent, with all interviewing and on-boarding done virtually due to COVID-19.

New team members, along with our current staff, will temporarily work remotely (unless communicated otherwise).

If your background and experience align with the competencies above, we encourage you to apply so that we can review your experience and learn more about how you can add to FiscalNote’s growth and success.

Company Benefits
FiscalNote offers competitive salaries, equity packages, and retirement accounts to ensure we’re all FN owners.

We work hard, so our open vacation policy helps us ensure you’re getting the R&R you need.

We offer comprehensive health, vision, and dental insurance options supplemented by a flexible spending account (FSA).

We have a slew of other benefits which you can check out at careers.FiscalNote.com.
FiscalNote values diversity.

We are committed to equal opportunities and creating an inclusive environment for all our employees.

We welcome applicants regardless of ethnic origin, national origin, gender, race, religious beliefs, disability, sexual orientation or age.

FiscalNote is an EEOC employer.

FiscalNote uses E-Verify to confirm the employment eligibility of all new employees.

To learn more about E-Verify, including your rights and responsibilities, please visit .

Washington, DC /
Revenue – Account Management /
Full-time