Tacoma Screw Products
Job Description:About Us:Tacoma Screw Products is a distribution company that sells industrial supplies, fasteners and tools to contractors, small and large businesses and individual retail customers since 1946.We have a unique blend of Wholesale and Retail Customers.
Because of this, are not open during the typical ‘Retail Hours’.
We are closed on nights, Sunday, and Holidays.We are seeking customer service sales people who are driven to be the best in their field.
They love to interact with individuals who want to get the best quality products at the best prices from the most knowledgeable staff.
We hire people who take pride in their appearance, their store and their product knowledge.
Customer service is number one and so are our people!This position will be based at our Ballard Store; 3930 Leary Way NW, Seattle, 98107 and will travel to other stores based on business and staffing needs.
A day in the life:Our Counter Sales People assist customers with the selection, application, and purchase of a wide variety of fasteners, industrial hardware, tools, and maintenance and shop supplies.
Typical industries include transportation-heavy equipment, maintenance and repair departments, sand/gravel pits, and machine shops.Counter Sales Associate Responsibilities:Respond to walk-in and telephone customer inquiries including:Product knowledge, special product requests, product pricingWriting orders using ERP software systemIdentifying customers productClarifying requirements and specsLocating and retrieving productsFinalizing transaction, and assisting in the shipment of product if neededDevelops and maintains favorable relationships with new and existing customersInteracts with existing customers to increase sales of the Company’s products and servicesRequired Experience:Required Skills/ExperienceHigh School Diploma or GEDAt least 1 year of Retail Experience; preferred in an industrial settingSolid math, verbal, and written communication skillsComputer literacyAbility to work independently and within a teamMust be well organized and self-motivatedMust have a valid Divers License and meet insurability requirements Physical Requirements:Must be able to move quickly to pull orders and wait on customersMust be able to stand & walk for long periods of timeAbility to lift up to 50 pounds and perform the physical demands of this job.Must be able to unload freight and stock shelvesAbility to use hands to keyboard for customer orders and to look up inventoryMust be able to answer the telephone and take customer ordersMust be able to commute to other Tacoma Screw LocationsFrom: Tacoma Screw Products