Shared Services Representative

award@2020companies.com

As a per requested need (PRN) part-time employee, your hours will vary week to week to work assignments in your market. Your work hours and work location may vary from week to week, occasional weekends and/or holidays based on store/client requirements as needed.

Execution of multiple job functions which will be communicated and agreed to prior to you accepting the job or project.

NOTE: This position is a pre-requisite to additional positions which will be offered to you depending on your experience and desire to accept them.

• Maintain professional interaction with both customers and fellow employees
• Use a Smartphone with the ability to:
  • Take photos, resize them and upload as required
  • Clock in and clock out via provided assignment
  • Download applications
  • Connect to the internet
• Meet or exceed personal goals
• Completes required training and certification programs
• Responsible for accurately tracking, recording and communicating all activity to Operations via designated systems on the day the work is performed
• Flexibility to participate in team scheduled tasks and client work-alongs
• Follows company policies, procedures, and position responsibilities

Performance Measurements:

• Completion Rate
• Completion Efficiency
• Accuracy
• Quality
• Regular and Prompt Attendance
• Meet established quota/goals

Qualifications:

• Valid driver’s license is required as travel to additional locations may be necessary
• Reliable transportation and automobile liability insurance is required to be maintained
• Work schedule may fluctuate (hours and work location may vary from week to week), occasional weekends and/or holidays based on store/client requirements as needed
• Excellent communication, presentation, interpersonal and problem-solving skills
• Impeccable integrity and commitment to customer satisfaction
• Ability to maintain customer confidentiality

Physical Requirements:

• Bending
• Standing
• Walking
• Stooping
• Squatting
• Able to lift up to 25 pounds