Sales and Service Representative

Overview: Jump-start your career with AAA NortheastTake your sales and customer service skills to the next level by joining our branchteam Our Sales and Service Representative is a fantastic steppingstone role for candidates who want to grow and learn in a team environment Our team enjoys fantastic benefits: best-in-class health plans, company matching 401(k), free AAA membership, vacation, holiday and sick pay, competitive salary, incentives and MORE Make a difference in our members lives while enjoying a flexible daytime scheduleOur Sales and Service Representatives sell and promote our diverse membership benefits, build strong relationships and provide exceptional service to our members and potential members.

AAA is more than Roadside Service & Towing, we offer Insurance and Financial Services, Tour & Travel booking and amazing Discounts Responsibilities: Our Sales and Service Representatives in our Branch locations promote the sales of primary and associate AAA memberships, counsel potential members on benefits of AAA members, including AAA Premier, Plus, AAA credit card program and other branch promotions; makes any changes on existing memberships and assists members with membership problems.Assists members with RMV/DMV services (where applicable), passport photos, foreign currency, theme park tickets, entertainment tickets, travel needs, car rentals, accommodations and points of interest; provides AAA publications and other materials to members; makes hotel, car, bus and ferry reservations for members; counsels and books members special packages/city tours or travel promotions.Performs other job-related duties as required.Thisjob descriptionmay not be inclusive of all assigned duties, responsibilities, or aspects of thejobdescribed.COVID-19 UpdateThe continued health and well-being of our AAA Northeast employees and members is our top priority.

We have remained diligent and continue to follow state guidelines as well as best practices as recommended by the CDC and other experts.

Our employees receive training on safety and wellness protocols and participate in daily health screening.

Companywide, we have implemented mandatory face coverings for our employees and members, social distancing, frequent hand washing and sanitizing, additional cleaning measures, plexiglass shields in member facing areas, as well as company provided Personal Protective Equipment (PPE).Rest assured; we have developed an industry-leading Risk Management program designed to protect our most valued asset, our loyal employees.

Qualifications: QualificationsOne year of customer service experienceHigh School diploma or GED AAA Northeast is driven by the diverse talents, skills, passion, and expertise of our team.

Were continuously expanding and redefining our innovative products and services to create the best experiences for our members.

As we continue to grow, our mission remains the same: helping and serving is a way of life.

Its why weve earned the trust of millions, and why AAA Northeast has remained a resilient and reliable brand for over a century.