Provider Relations Representative $14.25

Pay: $14.25/hr – $14.75/hr 

Hours: Monday-Thursday 8:00am-5:00pm , Friday 8:00am – 4:00pm

The Focus of the Provider Relations Representative is to answer provider inquires regarding verification of benefits and claims status for medical and dental claims. 

Responsibilities: 

• Answer incoming calls 
• Works collaboratively with claims administration for client groups.  
• Provide responsive and professional customer service to providers regarding status of medical and dental claims.
• Utilize necessary resources and navigate systems efficiently to accurately verify eligibility and provide verification of benefits.
• Assist providers in getting set up and utilizing Provider Portal
• Work with members of staff on identifying process improvements
• Perform other duties as assigned by management.

Qualifications: 

• Customer Service experience preferred 
• 1-2 years previous Health/Dental Insurance experience or experience in medical and dental terminology, coding, and/or claims processing preferred.
• Thorough understanding of Self-Funding Insurance and Third-Party Administrating concepts preferred. 
• Strong organizational skills, problem solving, and decision-making skills required.
• Ability to navigate through and utilize 25+ PC applications efficiently. Knowledge in Excel and Word.
• Self-direction and self-starter skills required. Demonstrated written and oral communication skills required.

What does Express offer to you??

• Weekly paychecks!
• Vision Insurance
• Medical Plan
• Dental Plan
• 401(K) Retirement Savings Plan
• Life Insurance
• Referral Bonuses (Earn up to $125 for each person you refer!)

Why Express Employment Professionals, Appleton WI?

• Express, Appleton WI placed 543 people in 2020 just in the Appleton area!
• We provide our associates with excellent comprehensive and competitive benefits!
• When you apply to us, you apply to 100+ companies in the Fox Valley!

Apply now:

Call – (920) 624-6100 to schedule a phone interview

Address – 3303 W College Ave STE B Appleton, WI 54914

Email – jobs.appletonwi@expresspros.com

“Like” our Appleton & Waupaca County Facebook pages for more up to date job opportunities

#PuttingAppletontoWork