Patient Services Representative

Patient Services Representative

Non-Exempt –Full Time (32-40 Hours per Week)

GENERAL STATEMENT OF DUTIES: Greets, instructs, directs, schedules and gathers insurance information for patients and visitors. Serves as a liaison between patient and medical support staff. Work is performed in reception area. Involves frequent contact with patients. Work may be stressful at times. Interaction with others is constant and interruptive. Contact involves dealing with sick people.

QUALIFICATIONS AND EXPERIENCE:

Knowledge, Skills & Abilities: Knowledge of business office procedures. Excellent grammar, spelling and punctuation in order to accurately input patient information. Skill in operating a computer and photocopy machine, greeting patients and answering the telephone in a pleasant and helpful manner. Ability to speak in a clear and concise manner, read, understand and follow oral and written instructions, Ability to sort and file materials correctly by alphabetic or numeric systems, Ability to establish and maintain effective working relationships with patients, employees and the public. One year of work experience in a medical office setting, with a knowledge of medical terminology is preferred.

EDUCATION/TRAINING REQUIREMENTS: High school graduation or GED.

AA/EOE

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Education:

• High school or equivalent (Required)

Work Location:

• One location

Work Remotely:

• No

Work Location: One location