Michaels: Sales Team Member

Store WASILLA, AK We’re here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world! Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together. Help customers shop our store and be able to find what they’re looking for. Maintain store recovery standards to deliver our Brand Promises. Prevent shrink with great service. Deliver friendly customer service. Major ActivitiesAdhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standardsProvide a fast and friendly check out experience; execute cash handling to standardsEngage customers on benefits of Rewards program and complete enrollmentsEducate customer on Voice of Customer (VOC) surveyMerchandise recovery and maintenanceSupport the merchandise return / go back process and general store recoveryAcknowledge customers, help locate product and provide solutionsParticipate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budgetSupport shrink and safety programsAssist with Omni channel processesexecute a well merchandised and in stock storeInteracts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for othershelp customers shop and find what they are looking forCross trained in Custom Framing selling and production Other duties as assigned Preferred Type of experience the job requiresRetail and/or customer service experience preferred Physical RequirementsAbility to remain standing for long periods of timeAbility to move throughout the storeRegular bending, lifting, carrying, reaching and stretchingLifting heavy boxes and accessing high shelves by ladder or similar equipmentIf you need help performing these functions of your job, please contact your supervisor so that we may engage in the interactive process with you and find a reasonable accommodation Work EnvironmentPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. and Canada must satisfy federal, state, provincial and local legal requirements of the job.