Inside Sales Excellence Academy – Undergraduate Intern

What you’ll achieve The Dell Inside Sales internship is a unique opportunity for the next generation of sales professionals to get training and real-world experience working with business to business (“B2B”) account sets. As an Inside Sales Intern you will learn about our culture and portfolio of products and participate in fundamental sales training on researching customers and communicating solutions to meet their needs. Throughout the internship, you will receive real-time performance feedback and mentoring, build business acumen and gain real sales experience. Our team ensures every customer interaction is exceptional and tailored to meet the customer’s unique needs. You will be the driving force behind our high-level customer interaction, responsible for selling ground-breaking products by cultivating relationships as a trusted advisor. Additionally, the program features meetings and events with executive sales leaders for exposure and growth. Upon successful completion of the internship, you will have the opportunity to be considered for a full-time role through Sales Academy, our unique, accelerated training program for new Inside Sales Account Managers. You will: • Focus on building relationships and becoming a trusted technology advisor to our customers. • With guidance from manager, identify neglected and potential new customer accounts. • Conduct background research to identify customer needs. • Call potential customers and utilize strategic probing to identify, evaluate, and recommend potential business solutions. • Set appointments with customers for follow-up contact from Inside Sales Representatives or Account Executives on your team. • Support other strategic projects and initiatives as assigned by your manager. • 0-1 years of sales or customer service experience • Pursuing a bachelor’s degree, with a target graduation in 2021 • Driven and results focused; strong verbal and written communication skills; attention to detail and organized; ability to solve problems and to be adaptable • Strong interest in technology, including computer hardware, software, & peripherals • Ability to be a trusted business advisor to the customer and to develop an in-depth knowledge of Dell’s technology, products and services to help customers