Inside Sales Administrator Massachusetts

Inside Sales Administrator Essential Job Duties:Manage a customer base, develop relationshipsProcess expeditesProcess RMAsProcess RFQsPrepare work to be quoted by gathering proposals, blueprints, specifications and related documentsGather materials and labor costs from Purchasing, Engineering and/or Production and enter into estimating window in Visual ERP SystemCompute costs by analyzing labor, materials, and time requirementsEnsure Quotes are submitted to customers on timeMonitor customer service inboxMonitor backlog for timely deliveryCommunicate schedule delays to appropriate personnelAssist on various sales support projectsEnsure incoming RFQs/RFIs include acceptable information for processingAnswer company phonesAssist in meeting and exceeding the growth objectives of the companyEducational and Experience Requirements:Associates Degree Preferred2+ years inside sales administration or customer service experience in a related field; manufacturing environment preferredExcellent computer skills in a windows environment; MRP/ERP systems, preferably Visual, MS Office