Front Desk Representative (Summer) – Seasonal – Full Time

Front Desk Representatives are the first point of contact for our lodging guests and the check in experience often sets the tone for a guest’s stay. It is our vision to create the best memories for our guests again and again.

WHAT’S IN IT FOR ME?

• Hourly rate of $15.65
• Full Time Hours
• Resort perks:
  • Discounted recreation tickets you can share with your friends. Let them enjoy the zip lines, ropes courses and mountain coaster!
  • Staff priced meals & Starbucks treats;
  • Retail savings at Columbia, North Face, Red Devil, Hillside, Lifted and more;
  • Staff room rates at all our hotels;
  • Reduced rate experiences at all other Alterra Mountain Company resorts.

WHAT WILL I BE DOING?

• Provide professional and personalized interaction with guests throughout the check-in/check-out process
• Take ownership of the guest’s entire stay at Blue Mountain Resort
• Act as a main point of information for resort guests and internal customers
• Handle guest and internal resort inquiries 
• Accept payment from guests
• Answer phones in a professional and friendly manner
• General administrative duties
• Mail out guest receipts

WHAT DO WE NEED FROM YOU?

• Ability to display exceptional customer service skills
• Strong organizational skills, interpersonal and communication skills
• Two years Front Desk/Office or related experience or College diploma/University degree
• Experience handling money
• Intermediate to advanced computer knowledge required
• Focus on self-learning and development
• Team oriented with an energetic, friendly, cheerful and animated demeanor
• Available to work weekends, evenings and holidays (8 hour shifts between 6:45am to 11pm)

BLUE MOUNTAIN RESORT COMPANY OVERVIEW

Blue Mountain Resort is Ontario’s largest mountain resort. Nestled on the shores of Southern Georgian Bay and only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Winter at the Resort boasts 43 ski and snowboard trails across 365 skiable acres, enhanced by a world-class snowmaking system. Summer months offer a variety of activities from golfing and high ropes, to zip-lining and coaster riding. At the base of the Mountain, guests can enjoy a stay in one of the 1,000 luxury accommodation units and experience an assortment of unique concept restaurants, bars and retail stores in the pedestrian Village. With 53,000 square feet of state-of-the-art conference space, Blue Mountain caters year-round to groups and special events. Blue Mountain is owned by Alterra Mountain Company. Visit www.bluemountain.ca for more information.

ALTERRA COMPANY OVERVIEW

Alterra Mountain Company is a family of 15 iconic year-round destinations, including the world’s largest heli-ski operation, offering the Ikon Pass, the new standard in season passes. The company owns and operates a range of recreation, hospitality, real estate development, food and beverage, retail and service businesses. Headquartered in Denver, Colorado, with destinations across the continent, Alterra Mountain Company is rooted in the spirit of the mountains and united by a passion for outdoor adventure. Alterra Mountain Company’s family of diverse playgrounds spans six U.S. states and three Canadian provinces: Steamboat and Winter Park Resort in Colorado; Squaw Valley Alpine Meadows, Mammoth Mountain, June Mountain and Big Bear Mountain Resort in California; Stratton and Sugarbush Resort in Vermont; Snowshoe in West Virginia; Tremblant in Quebec, Blue Mountain in Ontario; Crystal Mountain in Washington; Deer Valley Resort and Solitude Mountain Resort in Utah; and CMH Heli-Skiing & Summer Adventures in British Columbia.  Also included in the portfolio is Alpine Aerotech, a worldwide helicopter support and maintenance service center in British Columbia, Canada. Alterra Mountain Company honors each destination’s unique character and authenticity and celebrates the legendary adventures and enduring memories they bring to everyone. For more information, please visit www.alterramtnco.com.

Blue Mountain Resort is committed to supporting a culture of diversity and inclusiveness across the organization. We believe in equal opportunity and it is our priority to ensure a barrier-free recruitment and selection process. If you are contacted for a position, please notify Human Resources of any accommodation needs you may have during the selection process. Information received regarding the accommodation needs of applicants will be addressed confidentially.