Customer Care Representative (Work From Home)

[Call Center / Remote]
– Anywhere in U.S.

/ Competitive Pay
– As a Customer Care Rep you’ll: Serve as the primary point of communication for inbound service calls; Provide stellar service to stakeholders with information regarding eligibility, benefits, and claims with emphasis on customer education, satisfaction and retention; Research and respond to customer inquiries (ranging from simple to complex) via telephone, email, and/or chat, and appropriately document; Exhibit genuine compassion, patience and active listening to assist and de-escalate when needed; Guide callers through troubleshooting as well as navigating company resources and servicesHiring Fast >>