Blue Raven Solar: Sales Coordinator

Sales CoordinatorBlue Raven Solar is an exciting, fast-paced company, and were recently awarded the Employee’s Choice Award in Glassdoor’s Annual “Best Place to Work” list in the US Large Companies category and ranked 20th overall.Our Sales Service Coordinator plays a crucial role in the sales operations of the company. They need to communicate effectively with customers, sales representatives, and co-workers, but unlike other environments this isn’t just about making or taking phone calls. We balance an environment of not only communicating with multiple individuals but working on account workflows and data entry off the phone as well. They must create solutions with minimal direction and see them through to completion.This is a varied role with strong potential for growth.Compensation:$ 15 20 /hr plus commissionFull-timeEssential Duties:Answer phone calls, emails, and texts from customers and sales representatives in a timely mannerDocument pertinent information clearly and in detail in our systemsCommunicate effectively, professionally, over multiple mediums and with great customer service (polite, engaging, patient, respectful), while keeping in mind time constraintsMake outbound calls to verify customers, reschedule appointments, and confirm sales reps have all the information they need to make the sale Coordinate various aspects of the sale, as needed Review a customer’s account to ensure accuracy and make changes when necessaryConfirm customer eligibility using our qualification process Maintain leads constantly, guaranteeing that no appointment goes unverifiedHave at least a base-line knowledge of operations within the companyContribute ideas to process improvement (problem solving)Minimum QualificationsSpeak, read, and write English clearlyFollow a script when applicable, but not always require oneHave a basic knowledge of word processing software (Microsoft Word, Google Docs, etc.)Manage time adeptly and remain organized, even during our busiest timesBe versatile and adaptable when faced with new challengesBe a go-getter who is willing to take on responsibility, solve issues, and create resultsWork as a team, encourage others, and expect hard workSacrifice time or energy as needed for the teamPreferred Qualifications and Competencies1+ year(s) of sales experienceExperience working in a team environmentProven track record in problem-solvingAs a company, we want to be a powerful force for good in our employees’ lives by creating a unique culture that impacts us in a positive way and empowers each of us to reach our full potential. We dream of a better future for our customers, our employees, and our planet, and we want you to be an integral part of that future!