BDC Representative – Business Development
Jim Hudson Lexus of Columbia
This is a Full-time position in Columbia, SC posted February 2, 2022.
Automotive BDC Service Representative
$40K+ Opportunity + Great Benefits!
Automotive Experience Preferred
Walk-in Applicants are Welcome!
Jim Hudson Lexus, Columbia has a beautiful facility, and we are the Lexus “Brand Champions” as well as #1 in the nation in customer satisfaction. We believe that culture makes a difference. Our company’s core focus is building relationships that last. That means relationships with our employees, our customers, and our community.
BDC Service Representative for our busy Service Department. Experience is preferred but we will train the right candidates. This is a great opportunity for applicants with automotive BDC experience, or for someone with customer service/telephone contact experience. We value our employees and invest in their success.
Full-time Position – Hours:
Lunch Provided.
- Base pay and Lucrative bonus structure – $40K+ opportunity
- 9:00 a.m. – 6:30 p.m. Monday – Friday
- Training
- Medical, Dental, and Life Insurance
- Profit sharing
- 401(k) retirement plan
- Career advancement opportunities
- Opportunities for growth and advancement
Responsibilities – BDC Service Representative:
- Answer all incoming service calls and make outbound calls
- Schedule service appointments
- Call customers for follow up’s, appointment reminders, missed appointments, and to bring customers into the dealership for service.
- Interact with customers as well as with all dealership departments.
- Gather data for outgoing calls.
- Candidates must be reliable and must report to work promptly when scheduled.
- Other duties may be assigned
Qualifications/Requirements – BDC Service Representative:
- Experience is preferred. We will train qualified candidates.
- Must be able to work Saturdays 7:00 a.m. – 3:00 p.m. with lunch provided, 1 week day off, this is not permanent and will change
- We are seeking friendly, upbeat people who enjoy talking on the phone and answering our customers’ questions
- Exceptional communication skills
- Willingness to obtain product knowledge, a positive attitude, and great organizational skills.
- The ability to multi-task, follow direction, be open to change, work effectively under pressure, and to positively defuse negative situations with customers.
- Professional personal appearance
- Must be able to work a flexible schedule including some Saturdays
- High school diploma or GED required
- Resume must be uploaded, and online assessment completed for immediate consideration.
- Must be authorized to work in the U.S. without sponsorship and be a current resident.
- Must pass pre-employment testing to include background checks, MVR, and drug screen.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
