ADT Security Services
Company Overview: ADT has been in the business of helping save livessince 1874.Asthe#1 smart home security provider in the U.S.,we help protect and connect families, businesses, and larger commercial customerevery day.Our continuous innovation, advanced technology and strategicpartnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go.
Andastimes change, so do we.
Above all, our mission is clear:we helpsave lives for a living.Looking for a career where you can make a real impact?Join our team today and putpurpose behind your paycheck.#WeAreADT Check outthis videoon how we help save lives for a living!
Check out more about life atADThere.
PositionSummary: Receives telephone calls through multiple marketing channels regarding ancillary sales products (ADT Home Health Security and Add-Ons) and successfully positions interested callers for a consultation with a Sales Representative or closes the sale and sets an installation appointment within the parameters of the program.
Provide resolution and close sales by working pre-qualified prospects throughcritical selling path of gathering information, determining needs and scheduling installation appointments.
Make outgoing follow-up telephone calls to undecided leads and outbound calls toleads that are received via the Internet and business reply cards.
Ensure customer satisfaction by determining customer needs and transferring calls tothe appropriate party for resolution, performing follow-up including quotes,information requests, etc.
Provide prospect information in a timely and efficient manner.
Provide specific package and promotion details for members of ADT AffinityPartnerships.
Education/Certification: High school diploma or equivalent.
Skills: Good communication skills.
Strong verbal skills.
Excellent listening skills.
Positive interpersonal skills.
20 wpm accurate typing.
ADT LLC is an Equal Employment Opportunity (EEO) employer.
We are committed to having a diverse and inclusive workforce and do our best to foster a culture and environment where every employee feels valued.
Our goal is to serve our customers and help save lives.
We can achieve this goal when we have the best talent working in an environment where employees feel included and recognized.
Visit us online at jobs.Adt.Com to learn more.
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