Position Summary:
The Admissions Representative position is primarily responsible for enrolling students in the school’s programs. This includes taking lead calls, tracking lead inquiries, managing enrollment activity and paperwork, and properly completing student files.
Essential Duties and Responsibilities:
- Assist the Director of Admissions with marketing and sales strategies.
- Take inquiry calls, set appointment, interview, and follow-up with prospective students.
- Enroll students in compliance with Admissions policies and procedures.
- Address all disclaimers, waivers, and credit transfers during admissions.
- Assess English proficiency during admissions.
- Track marketing and sales activities and produce reports as required.
- Represent the school in career fairs, job fairs, and other similar activities.
- Participate in student orientation and registration activities.
- Work with prospective students on tuition financing options and assist preparing Sallie Mae or other required paperwork.
- Explore options for scholarships or other tuition funding from agencies as appropriate.
- Maintain confidentiality of all business records and information.
- Provide assistance to other managers as appropriate.
- Other duties as assigned.
- Regular and reliable attendance.
Skills/Competencies/Qualifications:
The Admissions Representative should be proficient in the use of Microsoft Office applications; upbeat, professional, and a team player. Must be able to maintain a professional and friendly demeanor and represent the company in a professional manner with all customers, personnel, vendors, and students. Prior sales experience required. The Admissions Representative must be able to use a personal computer and other office equipment and work in an environment that can be fast-paced and stressful at times. This position requires physical mobility throughout the facility and community.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekend availability
COVID-19 considerations:
We follow the guidelines from the CDC and Baltimore county
Ability to commute/relocate:
- Towson, MD 21204: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Required)
Experience:
- Microsoft Office: 1 year (Preferred)
- Customer service: 1 year (Required)
Work Location: One location