Centene Corporation
You could be the one who changes everything for our 25 million members.
Centene is transforming the health of our communities, one person at a time.
As a diversified, multi-national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.Position Purpose: Serve as the primary client contact during implementation and an ongoing basis for assigned and new Medicare sales agent accounts.
Manage and monitor satisfaction and recommend appropriate strategies, tactics, and operational initiatives to continuously enhance client satisfaction.Recruit new retail (agent) accounts while serving as the primary contact for assigned accounts, interacting with client contacts to facilitate problem resolution and promote high client satisfactionConduct trainings on Medicare market competition and productsCommunicate regularly with internal staff during implementation regarding client needs and requests, contractual obligations, projected enrollment levels, work procedures changes, and other elements of a successful implementationDevelop and administer project plan, incorporating client information and contractual agreements, to support successful contract implementation for new clients and new programsInvestigate and respond to escalated issues for accountsSupport completion of quarterly and annual outcome reports and present reports to clientAbility to travelOur Comprehensive Benefits Package:Flexible work solutions including remote options, hybrid work schedules and dress flexibilityCompetitive payPaid Time Off including paid holidaysHealth insurance coverage for you and dependents401(k) and stock purchase plansTuition reimbursement and best-in-class training and developmentQualifications:Experience/Experience:Bachelor’s degree in Business Administration, Healthcare Administration, related field or equivalent experience.
3 years of sales or client/account management experience.
Experience and understanding of Medicare market preferred.Certifications / Licensure:Must obtain State Accident and Health Insurance Agent License during first 30 days of hireCentene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.