Accenture: Transaction Claims Representative

ACCENTURE’s Flexible Workforce solves clients’ toughest challenges by providing cross-industry expertise, unmatched innovation, World-class tech, and talent.

We help bring it all together to deliver tangible business outcomes for our clients with contractors and our extended workforce opportunities.Accenture is consistently recognized on FORTUNE’s 100 Best Companies to Work for and Diversity Inc’s Top 50 Companies for Diversity lists.

And that’s just the beginning.

Now is the perfect time for you to consider opportunities through our Flexible Workforce.What’s In It For You:Collaborate with a diverse network of peopleActively deliver innovative solutions for Accenture’s clientsApply your skills and experience to help drive business transformationWork locally or remotely, significantly reducing or eliminating the demands to travelProject Description:This Claims Completion Associate role will support a large Group Insurance Business contract.

This associate will provide exemplary customer service by processing STD/LTD disability documentation in a timely and accurate fashion.

Able to communicate with a variety of constituents with limited guidance and able to learn and transact using the client’s systems.

Works effectively with the team to accomplish goals, takes actions that respects the needs of others & those of the organization.

Work hour flexibility 7am to 7pm CSTResponsibilities:Responsible for the attempts to obtain missing information on Short Term and Long-Term Disability claims to include Outreach to physicians, claimants and employers via email, fax or phone for missing informationAble to understand and maintain service levels when outreaching for missing informationProvide exceptional customer service either over the phone or through emailProvide clear documentation of activities performedUtilize tools independently and accurately to identify work to be completedParticipates in process innovation activities for role within the groupIs familiar with sourcing execution activities related to a specific category or industryLeads some coaching and mentoring activities for teamBasic Qualifications:Minimum 2 years of experience in Customer ServiceMinimum 2 years of customer service to include written and verbal communicationBonus Points If You Have: Experience in Disability/Life insurance environment Strong MS Applications experience Keywords: insurance, disability, life, processing, claims, contracting, sourcing, sourcing execution, sap, oracle, purchase, human resources, people operations, people ops, staffing What We BelieveWe have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization.

As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.Inclusion and diversity are fundamental to our culture and core values.

Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities.

Read more hereEqual Employment Opportunity Statement Accenture is an Equal Opportunity Employer.

We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

Our rich diversity makes us more innovative, more competitive and more creative, which helps us better serve our clients and our communities.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy StatementPlease be aware that Accenture requires all contractors to be fully vaccinated as a condition of placement, abiding by applicable federal, state & local laws.

Requests for medical or religious accommodation to this vaccination requirement will be reviewed if an offer is extended by BCforward.Requesting An Accommodation for this specific opportunityAccenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed.

If you are going to be placed on an Accenture project and require accommodation to perform the essential functions of the opportunity, you will be asked to participate in our reasonable accommodation process as it relates to the initial interview process and for ongoing support, you will need to consult your supplier as their reasonable accommodation process if an offer is extended.

Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.

Other Employment Statements Applicants for placement consideration in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.