Crafty: Merchandiser

Company Introduction:Crafty’s mission is to help companies craft better workplaces.

We work with offices to elevate happiness by providing all the food & beverage services to make employees feel loved!When we first launched on December 1, 2015, our business was a craft beer marketplace that delivered delicious, small-batch local craft beers to offices throughout the city.

We have since evolved into a full-service food & beverage management platform for offices across the world.

Some of our biggest name customers are Yelp, Sprout Social, WeWork, Tempus, G2, and Ferrara!Overview:Our merchandisers, also called Operators, are the face of our company.

They are the human element and the happy face that leads client communication on a daily basis.

It is a high energy role for people who derive positive energy from working with people.On a daily basis, our Crafty Operators will visit multiple clients to perform the below duties:Restocking and Aesthetic Management+ Daily stocking of fridges, drawers, snack bins, coffee machines+ Merchandising all products to ensure each display looks perfect (e.G., each label facing forward, each row of cans is in line)+ Rinsing and cleaning cycles on all machines+ Wiping down machines to remove dirt or clean spillsInventory Management+ Daily and weekly counting of products in storage+ Identifying slow and fast moving products and making recommendations based on observations+ Predicting inventory issues ahead (e.G., we are going to run out of napkins after tomorrow’s lunch)+ Ordering product for client spacesClient Communication and Liaison to Crafty Services+ Daily check-ins with the client to review inventory report (e.G., product ABC is moving very slow) and upcoming deliveries+ Building a relationship with each client+ Gathering feedback from client on ways we can improve+ Communicate any issues or needs to the Crafty team (e.G., coffee machine is broken, kegerator is pouring foamy beer, refrigerator isn’t cold)+ Communicating upcoming special events to Crafty team (e.G., client is having a holiday party next week)+ Meeting our drivers upon delivery to each officeExperience::+ Customer Service: solving customer challenges on the spot with the end goal of solving for their happiness!+ Reliable: Our Operators must be punctual and reliable.

When Operators are absent, this really affects our operations and our business.+ Multi-tasking: dealing with unpredictable requests from customers and the team+ Prioritization: executing and delegating short-term tasks that require quick turnaround while also progressing on long-term projects+ Morning person: This is a major must!

OUR IMMEDIATELY AVAILABLE SHIFTS START AS EARLY AS 6am!Qualifiers::+ High organizational capabilities detail-orientation is key!+ Incredibly reliable+ Strong oral communication+ Strong attention to detail+ Flexible schedule+ Positive energy+ The ability to frequently lift up to 15+ lbs, working on your feet, and frequent bending and lifting.+ Must have received or be willing to receive the COVID-19 vaccination by date of hire to be considered.

Proof of vaccination required.What we offer::Our people mean everything to us.

When you join Crafty, you’re joining a team of passionate, smart hooligans who work incredibly hard and know how to get things done.

Building the structure to support our team as it continues to grow will have a tremendous impact in enabling our growth today and shaping the company that we become.

Compensation will start at $20 per hour.Crafty provides equal employment opportunities (EEO) to all employees and applicants for employment without discriminating against race, color, religion, sex, sexual orientation, national origin, age, disability or genetics.