Bob’s Red Mill Whole Grain Store: Retail Sales Associate

Job Title:Retail Sales AssociateDepartment:RetailShift:Flexible schedule includes weekendsWage: $16.00 an hourOur success begins and ends with our people.

We embrace diverse perspectives and value unique human experiences.

We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business.Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.Mission: To inspire joy with wholesome foods.Values: Respect, Teamwork, Accountability, DeterminationPosition Overview: The Retail Sales Associate is responsible for ensuring that customers have an exceptional experience while at the Bob’s Red Mill Whole Grain Store.

This position will assist customers by helping them to find products and answer questions, operate cash registers, clean/organize, and be involved with inventory and stocking.The Retail Sales Associate must work to provide a safe and respectful environment for employees and customers.

It is critical that this person’s actions, behaviors, and words align with S.E.R.V.I.C.E.

standards and the WGS Mission and Values.Essential Job Functions:Recommend, select, and help customers locate merchandise based on customer needs and desires.Share product knowledge enthusiastically and accurately to elevate service and increase sales.Operate cash register with a high level of accuracy.Assist with inventory and ordering of merchandise.Stock shelves and insures proper merchandise rotation.Ensure merchandise is properly tagged, stickered, and displayed.Maintain a clean and organized store.Comply with all company policies and procedures and operates all equipment in a safe and food-safe manner.Confront and resolve difficult situations in a proactive, objective, professional, and solution-oriented manner.Embrace change by being open to new ideas.Communicate effectively with individuals, groups, peers, management, and the general public.Ensure a clean, organized, safe, and respectful environment for guests and employees.Must remain friendly and service oriented, even during times of long lines and high traffic.Complies with all company policies and procedures and operates all equipment in a safe and food-safe manner.Complies with Bob’s Red Mill food safety policies and procedures including adherence to FDA regulations and Good Manufacturing Practices (GMPs).Performs other duties and tasks as assigned.Be willing to assist in other departments as needed.Supervisory Responsibilities:This position reports to the Retail Store Manager.Knowledge, Skills and Abilities:Ability to move quickly and work in a fast paced environment.Possesses strong written and verbal communication skills.Ability to perform accurate and timely data entry.Is organized, dependable, and can work well within a multi-tasking environment.Possesses excellent time management skills when performing multiple job functions.Ability to work well individually and as a member of a team.Possesses a patient, calm and pleasant demeanor when assisting customers.Ability to work in an environment where exposure to potential food allergens is or may be present.Qualifications:High school diploma or equivalent preferred.Previous experience in a retail setting is preferred.Must be able to sell alcohol.

Physical Demands:Position requires continued walking or standing for long periods up to 2 hours at a time.Position requires the ability to bend, squat, and climb stairs frequently.Position requires the ability to lift products weighing up to 50 pounds.

Work Environment:The primary work environment for this position is within the store.

A small percentage of time may be outdoors where temperatures vary.

Employees will be exposed to common food allergens.Protecting Our EmployeesThe health and safety of our employees and our customers is our highest priority, and we are committed to being transparent about everything we are doing to help prevent the spread of COVID-19 in our community.We are rigorously following the recommendations and guidelines of the CDC and local health authorities and have implementeda number of additional measuresto keep our employees safe and help prevent the spread of coronavirus.

We continue to assess our safety guidelines and policies to support employees during this crisis.