Norms Restaurants, LLC
Summary of Position:Welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes.Duties & Responsibilities:* Warmly and graciously greet all guests upon arrival.* When possible, open the front door for guests entering or leaving the restaurant.* When immediate seating is limited, record guest names and number of people in party.* Call out name and number of party when tables become available.* Provide guests with estimated waiting time.* Accommodate special seating requests for guests whenever possible.* Seat guests based on guest preferences and balancing of customer flow in service stations.* Tender checks and handling all POS transactions at the cashier station.* Answer phones within 3 rings.* Upon seating, offer guests a menu and inform them of their server’s name. Inspect table for proper presentation and completeness.* Relay messages to servers and buspersons as needed.* Thank guests as they leave and invite them to return.Qualifications:* No previous restaurant experience required.* Be able to working in a standing position for long periods of time (up to 5 hours).* Be able to communicate clearly and effectively in the predominant language(s) of our guests.* Must have exceptional grooming habits.