Paro.io
About Being a Tax Associate
This is a seasonal, virtual, customer-facing role.
You will be using our state of the art video communication software (SmartLook) to interact with customers by providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns.
This is a remote, W-2 position
Experience/Skills Required
Minimum of 30 personal returns prepared (combined in the last 2 seasons).
Prior tax preparation experience in a tax firm or retail setting preferred
College degree is a plus.
The ideal candidate will have a background in business, finance, accounting, or tax
Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules
Ability to work within a team to assist in preparation of accurate tax returns in a timely manner
Strong Research skills and the ability to quickly use online resources to find answers
Willingness to utilize audio/visual tools to communicate with customers
Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well
Ability/motivation to expand expertise and obtain a tax credential or certification