VP of Experience Design

Bounteous is looking for a VP of Experience Design focused in team and business growth.

This person will collaborate with Sr.

Leadership on the the vision and strategy for the practice, as well as building, up-skilling, and scaling the Experience Design team.

Elevating the experience design work, winning new business, and growing the next level of leaders is a core responsibility. 

Role and Responsibilities

Partner with Sr.

XD leadership to define the strategic vision, organizational structure, KPIs, and OKRs for the practice.

Support the XD practice as we expand across borders into international markets

Establish and improve processes related to selling Experience Design work.

Articulate the business value of Experience Design to clients in conjunction with digital strategy, research, analytics, design systems, and content strategy.

Support business development in pursuits, solutions, estimation and high level staffing plans.

Evangelize the Experience Design competency within the XD practice and the larger Bounteous organization

Work with group directors to define and maintain best practices and standards for our methodologies, activities, and deliverables.

Ensure the team is equipped with the right skillsets, processes, training, and tools necessary to execute and demonstrate great work. 

Infuse the culture with a design thinking mindset—a creative approach to solving business, product, and user problems

Serve as executive sponsor on strategic accounts.

Coach, mentor and grow the next level of leaders

Works in consort with resourcing to staff and cast team members and pursuits/projects for success.

Skillfully balance multiple initiatives simultaneously.

Participate in Experience Design communities locally and nationally, bringing ideas and techniques into the team.

Reinforce and model our culture and atmosphere, quality of work, and growth for the next generation of experience designers.

Preferred Qualifications

Education

Bachelors or Advanced Degree in area of specialty such as Human-Computer Interaction, Graphic Design, Information Systems, Computer Science, or equivalent work experience

Work Experience

16+ years of experience as a Experience Design professional

8 or more years experience mentoring, managing, and coaching direct reports

Substantial demonstrable experience pitching new business, presenting work to clients, facilitating and leading workshops, and synthesizing data into actionable projects across programs

Deep experience connecting Experience Design work to user, business, and brand value

Ability to lead engagements to provide a strong voice for Experience Design within blended teams

Deft familiarity and expertise in Experience Design activities and deliverables including experience strategy, workshop facilitation, customer journeys, personas, information architecture, sitemaps, user and process flows, wireframes, design systems, and audits.

Experience in leading user research and testing, including planning, creation and moderation

Strong background in human factors, information architecture, human factors, and user-centered design methodology

Understanding of responsive design, mobile design, accessibility issues, and Agile methodology

Experience in estimating, planning, and staffing project work

Consulting/agency experience is required

Tools & Software

In depth knowledge of design and presentation software, specifically: Sketch, InVision, Miro, remote user testing tools, Adobe Suite, and Microsoft Office products

Communication Skills

Excellent communicator with all levels of leadership, management, and staff to achieve desired outcomes and build strong alliances and relationships

Excellent listener with a passion for user centered design