Valet Guest Services – Full-Time
Aulani A Disney Resort & Spa
This is a Full-time position in Kaneohe, HI posted September 18, 2021.
Job Summary:Our Valet cast members have the unique opportunity to be the first to welcome our guests to Aulani, A Disney Resort & Spa.
Responsibilities:Valet Guest Services* Greet and welcome guests with the aloha spirit, positive, friendly and helpful attitude* Proactively address guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding areas* Park and drive vehicles* Manage parking areas (barricades, directing traffic, etc…)* Transport guest to various locations* Transport guest luggage including but not limited to Rooms/Vehicles/Storage* Care and Storage of guest property* Delivering items to guest rooms, including newspapers, express check-outs, including but not limited to guest deliveries (i.e.
flowers, packages/boxes)* Excellent communication skills and high guest service expectations * Works indoors and outdoors in all kinds of weather including extreme temperatures and high humidity* Cast members may be required to perform job functions of Bellperson Host/Hostess Basic Qualifications:* You must be at least 18 years of age* Must have a valid driver s license * Clean driving record for the past 12 months (no moving violations)* Ability to drive manual/automatic transmission* Valet experience not required but highly preferred; must have excellent customer service experience, preferably in a guest facing role* Able to grasp and carry heavy items up to 75+ pounds* Occasionally working around pressurized equipment (guest oxygen tanks)* Excellent communication skills and high guest service expectations* Prolonged standing for two to three hours at a time and heavy lifting may be required Preferred Qualifications:* Previous experience in a Hotel/Resort environment* Previous experience working in a parking service type facility (i.e.
airports, business office building, private parking structures)* Previous computer and/or cash handling experience Additional Information:SCHEDULE AVAILABILTYFull-Time requires full availability for any shift at any time
– including early mornings, late nights, weekends and holidays.
Our Theme Parks and Resort Hotels operate 24 hours a days, 365 days a year.
Keyword: AULANI CASTING, AULANICASTING
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