US – HRIS Analyst III

Years of experience: 3-4yrs

Best Vs Average Candidate (Background):

HR generalist role experience

Must have

HR exp (policies and programs) 3 yrs.

HR advice exp

MS Office proficiency 4yrs

Internal customer service (Calls from employees for general inquiries -all levels) 3yrs

Executive communication skills

Tech Savvy (will be trained on the internal systems)

Job Requirements:

Nice to have:

Previous Client

Description:

– Provides advice and guidance to managers and colleagues

– Utilizes appropriate approach/methodology to identify associated risks with actions/decisions

– Provides consistent interpretation and delivery of HR programs/practices and policy guidance across the organization supports implementation and provides coaching to management on all new / changed policy and practices as required

– Ensures effective case management and resolves issues within level of authority; engages appropriate HR CoE’s and / or HR Shared Services teams as needed

– Resolves issues within level of authority and escalates issues / seeks expertise where appropriate to ensure an integrated and sound approach to managing cases / investigations in compliance with internal / external requirements

– Maintains thorough accurate documentation on all matters and proactively manages and follows up on outstanding issues for timely resolution

– Maintains a strong working knowledge and understanding of all operating procedures and levels of authority to ensure they operate according to Standard Operating Procedures (SOPs) and within level of authority to transact

– Decisive, and identifies and quickly escalates high risk issues, as per established protocol/authority to transact

– Provides Covid-19 Case support and Contact Tracing.

Qualification                                                                                                    Rating

Must Have

MS Office: Word, Excel                                                                                    Yes

Tech Savvy and a quick learner (able to learn a new software tool and navigate comfortably)            Yes

Skills

Executive level communication skills (Strong, Assertive, Driven)

Experience managing HR Related projects                                                                     3 years

HR policy and procedure guidance and problem solving                                      3 years

Telephone Customer Service                                                                              3 years

Nice to Have

Previous Client exp.                                                                                          Yes

 As an equal opportunity employer, ICONMA prides itself on creating an employment environment 

that supports and encourages the abilities of all persons regardless of race, color, gender, age, sexual orientation, citizenship, or disability.