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Teller – 20 hours – Wesmark

Wells Fargo

This is a Contract position in Sumter, SC posted March 27, 2021.

Job DescriptionImportant Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.  In order to receive text message invitations, your profile must include a mobile phone number designated as ‘Personal Cell’ or ‘Cellular’ in the contact information of your application. At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Consumer and Small Business Banking (CSBB) is at the center of our efforts to rebuild trust and transform the way we serve our customers and clients. The CSBB organization is focused on innovating and transforming our business with the customer at the center, better enabling customers to engage with us how, when, and wherever they choose through a broad suite of financial products and services. While we are pleased to be an industry leader in many consumer and small business areas, including retail deposits, debit card transaction and purchase volume, and small business lending, our primary goal is delivering for our customers. Our market positions are an outcome of great work by employees who are committed to serving our customers. We want to build a strong value proposition for key consumer and small business segments by identifying gaps and opportunities and building capabilities to transform how we engage customers and deliver advice. Our businesses include: Branch Banking serves more than 70 million consumer and small business customers through a distribution network consisting of retail branches, ATMs, and online and digital channels, offering financial products and services to consumers and small businesses through approximately 5,200 retail banking branches and more than 13,000 ATMs in 36 states and Washington, D.C. Branch Banking includes the Affluent Segment and Strategy team and Wells Fargo At WorkSM , the Business Development Office, Business Initiatives, Business Performance & Accountability, Distribution Strategies, Future Banking, and Regional Banking.  The Chief Customer Office works across the CSBB, Consumer Lending, and Wealth and Investment Management lines of business to develop coordinated strategies for growth in each of Wells Fargo’s customer segments. The team is responsible for designing seamless, engaging customer experiences across products and channels, and building the next-generation digital, data and analytics, and functional capabilities required to deliver toward these objectives.  CSBB Control serves as the front line of risk management and is accountable for assessing and effectively managing all associated risks for their groups. This team works to ensure internal controls, processes, and procedures are adequate and effective, and executive management understands the risks, exposures, and trends that impact the business. The group also collaborates on projects and initiatives by providing support and awareness of risks and mitigating control solutions. CSBB Diverse Customer Segments partners across the organization to ensure CSBB channels, products, staffing, and marketing position Wells Fargo to serve diverse markets better than any other financial institution. This team leads efforts to reach out to diverse consumer segments, provide diverse customers access to all physical and virtual banking channels, and help create and offer relevant products and services to reflect the communities we serve. CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, wire transfers, cash vault and lockbox services, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers. Divisions include CSBBO Customer Service, Deposit and Settlement Operations, Electronic & Commercial Services, Enterprise Utility Services, Fraud and Claims Management, Operations Business Excellence and Support, and Unclaimed Property. CSBB Strategy & Transformation leads several strategy and administrative functions, including analysis and reporting, project management, process engineering, resolution and recovery planning, and strategic planning, which includes driving enterprise Consumer and Small Business Strategy. The organization also leads Digital Branch & ATM and administration functions for Branch Banking. Consumer Marketing provides marketing support for the CSBB businesses and the Marketing Centers of Excellence (COE) support for marketing needs across the enterprise.  Deposits includes deposit and debit product groups, offering innovative checking, savings and payment strategies that form the core of our customers’ relationship with Wells Fargo and fulfill a broad array of their financial needs.  Small Business serves the financial needs of small business owners with annual sales of up to $5 million and includes Small Business Lending, Small Business Relationship Management, and Small Business Strategy. It also includes Practice Finance, a specialty lender for healthcare practices, which combines capital investment with business planning tools and professional resources to help medical, dental, veterinary, and optometric practitioners acquire, build, equip, and refinance their practices. Required Qualifications1+ year of experience interacting with people, demonstrated through work, military, or educationDesired QualificationsCustomer service focus with experience handling complex transactions across multiple systemsAbility to influence, educate, and connect customers to technologyAbility to interact with integrity and professionalism with customers and team membersAbility to meet or exceed performance objectivesExperience working with others on a team to meet customer needsCash handling experienceAbility to follow policies, procedures, and regulationsAbility to identify potential fraud/risky accounts and take appropriate action to prevent lossWell-organized, independent and able to prioritize in a fast paced environmentAbility to exercise judgment, raise questions to management, and adhere to policy guidelinesCustomer service focus with experience actively listening, eliciting information, comprehending customer issues/needs, and recommending solutionsRelevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reportingRelevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruitingOther Desired Qualifications• Multilingual speakers are encouraged to applyJob ExpectationsAbility to stand for extended periods of timeAbility to work weekends and holidays as needed or scheduledSalary InformationThe salary range displayed below is based on a Full-time 40 hour a week schedule.SC-Sumter: Min: $31,200 Mid: $31,200Street AddressSC-Sumter: 1119 Broad St – Sumter, SCDisclaimerAll offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.Relevant military experience is considered for veterans and transitioning service men and women.Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.Benefits SummaryBenefits Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.

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