TEEMA J&J Consulting
Qualified candidates MUST be open to a flexible work schedule (support clients 24/7) and willing/able to support all Puget Sound locations: Everett, Seattle and Renton Overnight Schedules are rare and scheduled well in advance This is not a remote position $20-21 per hour Responsibilities: Adaptability and responsiveness to client requirements and requests for assistance.Maintaining assigned testing area?s schedules, equipment, communications, and risks/constraints.Monitoring testing area by checking in all participants, enforcing compliance guidelines within the testing environment, replenishing classroom supplies, conducting pre-requisites and pre-work checks, and post-session room cleanup.Providing status updates weekly, or more frequently, if necessary.Escalating any issues in a timely manner.Staying up to date for content requirements in the agreed subject matter areas.
Skills and Knowledge Requirements: Minimum of one year of experience in customer service.Good Computer skills and ability to help with login and navigate through a variety of software applications, including Microsoft Excel.Strong interpersonal, communication, and organizational skills.Ability to work independently or as a team.Strong customer service skills.