Team Lead

Job Description STAFFING VENDOR is seeking qualified individuals to work as a Team Lead to support RTI International in implementing a research project in PA/Bucks and Montgomery counties.

Study team members will collect data at a Study Office from approximately September 2021 to March 2022.

For the study, recruited research participants will be scheduled for appointments at a local study office in PA/Bucks and Montgomery counties.

At the office, participants will meet with a Phlebotomist who will collect measurements such as height, weight, waist circumference, and blood pressure, and a blood sample.

Participants will also meet complete a survey about their health, and minor participants will complete a neurobehavioral assessment.

Study office staff will also receive participant urine samples, process blood samples into serum aliquots, and ship the blood, serum, and urine samples to off-site labs for analysis.

The team will be overseen by an on-site Office Manager or Team Lead.

Team Lead daily responsibilities include but are not limited to: Assisting with in-person training activities, certifying study office staff to work on the project, and additional training and team-building activities throughout data collection.

Attending and assisting with weekly management meetings and monthly study meetings for all staff.

Attending weekly quality and production meetings with study leaders.

Attending project meetings with clients and others as necessary.

Appropriately and clearly communicating with all staff, project management, clients, and the general public.

Checking that scheduled staff have arrived to work and attending to any needed follow-up for possible replacements.

Assisting the Office Manager with setting up the study office, including receipt, unpacking and arrangement of furniture, equipment, office materials and study supplies.

Interacting with all subcontractors/vendors and handling any issue resolution such as: rental furniture, cleaning service, dry ice delivery, biohazard waste disposal, study office security system, copy/fax and other equipment.

Communicating with building management/maintenance to address any building-related needs during data collection, as needed.

Directing technical systems and equipment issues to appropriate parties for resolution and following up to assure completion by appropriate staff.

Informing appropriate office staff of any connectivity and equipment problems.

Coordinating daily project procedures and tasks among study office staff in conjunction with the Office Manager.

Managing media and visitor call-in questions and visits and directing them to study leaders, as necessary.

Serving as back-up to study staff and assisting in handling study office participant procedures including intake activities, tracking of completed study visit activities, incentive payment, and rescheduling participants to complete remaining study activities.

Adhering to all project protocols associated with participant procedures.

Using interpersonal and verbal communication skills to communicate effectively with study office staff and participants.

Providing a clear explanation of study procedures to participants and their family.

Assisting in preparing the shipments of participants’ blood and urine samples to study labs.

Assisting with outreach activities as necessary including attendance at public meetings, which sometimes may be held outside shift hours.

Assisting the Office Manager with inventory management including taking receipt of equipment, materials, and supplies; comparing contents of deliveries to invoices and purchase requests and flagging discrepancies; regularly taking inventory and communicating needs for resupply; identifying and communicating the need for alternative or new supplies, as appropriate.

Opening and/or locking the study office for the night.

Ensuring quality data collection through adherence to documented quality control procedures and plans, and reporting quality concerns and adverse events to appropriate Task Leaders.

Assisting the Office Manager with the closeout of the office at the end of data collection, including removal of furniture, office materials, and study supplies Working under the supervision of the Office Manager to ensure all tasks are completed.

Complying with all COVID-19 related safety requirements.

Other duties as required.

Hazards: Potential for exposure to blood-borne pathogens.

Required Qualifications: High school diploma or GED.

Prior experience working in a medical office or in a research setting is required.

Prior experience as an office manager, assistant office manager, or supervisor in a research or medical setting preferred.

Effective communication skills through speech and listening and have fluency in English through reading, writing, and speaking.

Basic computer skills.

Availability for entire training and data collection period.

Able to successfully complete training.

Able to keep project information confidential.

Valid driver’s license and reliable transportation to and from the study office.

Available to work, on average, 20-40 hours per week August through September 2021 to attend project training and assist with study office set-up tasks as described above.

Weekly schedule will vary and be planned around the timing of deliveries and schedule to complete study office set-up tasks.

Available to work, on average, 20-32 hours per week from September 2021 through March 2022.

Study office hours will vary by month, but primarily shifts will be 6:30 AM to 2:30 PM Tuesday through Saturday, and 2:30 PM through 8:30 PM up to once or twice per month.

Ability to pass a background check.

As part of preventative measures to protect staff and participants, all staff are required to be vaccinated against COVID-19 prior to beginning work.

Training & Pay: Attend and successfully complete Team lead project teleconference training sessions in July and August.

Teleconferences will be scheduled during regular business hours.

Attend training for all other study office roles, in August.

Conduct in-person training and certifications of the other study office staff Staff must also complete the requirements of an 8-hour research with human subjects training.

Pay for this position [will pay $ per hour/will vary based on experience].

RTI International is an independent, nonprofit research institute dedicated to improving the human condition.

Clients rely on us to answer questions that demand an objective and multidisciplinary approach one that integrates expertise across the social and laboratory sciences, engineering, and international development.

We believe in the promise of science, and we are inspired every day to deliver on that promise for the good of people, communities, and businesses around the world.

[STAFFING VENDOR SPECIFIC INFORMATION]