Systems Analyst

We are part of the USD 21 billion Mahindra Group that employs more than 200,000 people in over 100 countries. The Group operates in the key industries that drive economic growth, enjoying a leadership position in tractors, utility vehicles, after-market, and information technology and vacation ownership.

Tech Mahindra is the highest ranked Non-U.S. company in the Forbes Global Digital 100 list (2018) and in the Forbes Fab 50 companies in Asia (2018).

We are currently looking for a Systems Analyst for the below Job description to join our team with one of our clients.

Key Responsibilities:

Designs enhancements and new business applications and/or information systems solutions through integration of technical and business requirements. Serves as technical designer to identify best solutions and resulting technical specifications within limits of the environment. Links business needs and Architecture definitions to technical solutions. Accountable for build activities within project delivery.

Key Activities:

Prime focus would be leading the solutioning for Workday, SalesForce and other HR and Payroll Systems’ integrations but also would get involved with the other applications we own. Big difference with this role and non-lead role is the independence of responsibility. Non-lead role assists rather than leads.

• Analyzes business needs and leads the creation of software solutions that meet those needs.
• Prepares flow charts, business process management (BPM) workflows, and systems diagrams to assist in problem analysis
• Responsible for preparing design documentation and ensuring that functional and technical documentation meets requirements.
• Designs, and documents software/solution according to company-IT systems standards, policies, and procedures.
• Leads necessary testing activities and provide guidance on configuration and coding when needed.
• Provides technical assistance where needed to ensure timely resolution of incidents or issues.
• Ensures execution plan is on track and reports any major deviations in budget or timeline
• Effectively plans and integrates new products with the existing IT landscape
• Review, guide, troubleshoot and resolve contentious issues escalated during implementation
• Leads the development of operating procedures and user manuals for transition into routine operations
• Enable building of knowledge databases for technology, solutions, and domain areas
• Leads tasks with architecture, application services, infrastructure, release management and other relevant stakeholders to enable a smooth deployment
• Continuously works on capturing and transferring tacit knowledge to vendors and knowledge management systems
• Works with outside partners to ensure requirements are met

Functional Skills

• Business acumen
  • Ability to translate Business Requirements into Technical Requirements.
  • HR and payroll data experience
  • Ability to work with multiple internal and external stakeholders
• Familiarity with SDLC methodologies (Waterfall and Agile / Scrum / Iterative Development)
• ITFS Project Methodology knowledge
• Ability to tie together solutions across systems
• Application domain knowledge in the HR, Payroll and Service Delivery space
• Prototyping, POC
• Requirements definition and management
• System Performance management
• Understanding of future technologies
• Oral and written communications

Essential Technical Skills

• Integration Technologies
  • Middleware tooling – Azure Logic Apps a plus
  • Data Transformation techniques
  • Experience with XML and XSLT
  • Experience with SOAP and RESTful Web Services
  • Report specification and creation Using application reporting tools
  • Database Technologies (SQL)
• Application experience:
  • Workday integration experience
  • Salesforce integration experience
• Cloud focused with deep understanding of SaaS / IaaS / PaaS technologies deployment and support methodologies
• Service Oriented Architecture (SOA)
• Possess technical skills specific to the systems or applications being supported.
• Thorough familiarity with the configuration and setup of supported applications

Behavioral Skills

• Ability to influence
• Ability to execute
• Ability to prioritize and make trade-off decisions
• Adaptability / ability to manage change
• Interpersonal skills
• Problem solving / analytical thinking
• Strong growth mindset
• Conceptual thinking
• Creative thinking
• Teamwork and collaboration

Education/Experience

• Undergraduate degree and 8-10 years’ relevant experience, or
• Graduate degree and 6-8 years’ relevant experience.
• 1-3 years of leadership experience a plus.

Physical Requirement/Work Location (On Site Critical, Partial Virtual, Fully Remote)

• 100% remote with occasional travel to a business site after Covid Restrictions have been fully lifted.
• 100% Availability during 8 am 5 pm EST is Mandatory except during personal time off.

Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions. Tech Mahindra provides accommodations for employees with disabilities. If you require a specific accommodation because of a disability (whether temporary or permanent in nature), please contact recruitment point of contact so that arrangements can be made for reasonable accommodations to be in place during the application, interview, and assessment process.

Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise . We are a USD 4.9 billion company with 121,840 professionals across 90 countries, helping over 935 global customers including Fortune 500 companies. Our convergent, digital, design experiences, innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value and experiences to our stakeholders. Tech Mahindra is the highest ranked Non-U.S. company in the Forbes Global Digital 100 list (2018) and in the Forbes Fab 50 companies in Asia (2018).

Job Requirements:
salesforce, Analyst, HR Technology