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SVP CHIEF INFORMATION OFFICER

Navy Exchange Service Command

This is a Full-time position in Virginia Beach, VA posted April 8, 2021.

Navy Exchange Service Command (NEXCOM) is searching for an experienced and dedicated CIO (Chief Information Officer) to oversee NEXCOM’s Information Technology needs by developing the enterprise’s technology strategy thru investment in emerging technologies and managing the technology life cycle. A successful CIO should have in-depth knowledge of the current and up-and-coming trends in the IT field that demonstrates leadership in activities that include technology infrastructure modernization, technology operations management, information security and risk management (IS and RM), and technology innovation. Job Summary Directs all facets of NEXCOM’s Information Systems resources. Develops and implements information systems plans based on business requirements, including technology infrastructure modernization, business application solutions, technology operations management and innovation, information security and servicedeployment. Duties and Responsibilities Incumbent of this position . – Reports to the NEXCOM Chief Executive Officer (CEO). – Serves as a member of the NEXCOM Executive Steering Committee which establishes, under the direction of the CEO, future policies and programs, changes to existing policies and programs, and the establishment of strategic goals and objectives for the effective implementation of NEXCOM’s mission. – Receives very broad direction from the CEO. Work is guided by NEXCOM’s strategic business plan and corporate priorities. Tactics used to achieve strategic objectives are within the purview of the incumbent. Work is reviewed for effectiveness in developing and implementing, efficient, responsive, and cost effective IS programs. – Utilizes adaptive strategic and business leadership skills to build collaborative partnerships in the development and execution of Information Technology strategic and tactical plans, ensuring alignment with NEXCOM’s short and long term business priorities and objectives. – Develops, implement and monitor a strategic, comprehensive enterprise information security, IT Risk Management and IT ContinuityDisaster Recovery programs to ensure the integrity, confidentiality and availability of information owned, controlled and processed by the organization. – Develops transformational plans to introduce new technologies, processes, and techniques into the organization to enter into and support new businesses and capabilities – Plans the systematic upgrade and modernization of Information Systems. Directs the research, testing and evaluation of advanced systems, techniques, new business processes, hardware and software products to include vendor sourcing, review of private sector best practices, and consultation with application NEXCOM Divisions. – Executes feasibility studies to support major information technology expenditures including economic analysis and justification of all viable alternatives. Establishes systems to monitor realization of expected benefits of new systems. – Coordinates the acquisition of Information Systems resources, including determining and coordinating all vendor sources of computer-related services. Evaluates and selects business partners, consultants, contractors, software and hardware. Maintains close liaison with NEXCOM functional divisions on Information System requirements, procurements and financing. – Develops and executes systematic means of introducing and deploying new and upgraded information systems, emphasizing design and module development, testing, validation and user training and support. – Plans, coordinates, and directs the operations of NEXCOM Information Systems including worldwide network services enterprise systems applications systems design, development and support and end user service and support. – Identifies and implements information system security policies, standards and procedures consistent with commonly accepted industry practices and DoD and DoN requirements. Ensures a disaster prevention and recovery plan is in place. – Ensures superior customer service and support, including availability of computing resources, timeliness of programming projects, and responsiveness to internal customer needs and requirements. – Develops and executes the Information System Division Budgets. Aggressively monitors and manages information systems projects and programs to ensure budget goals are achieved. – Maintains close relationships with internal and external groups involved in Information Systems operations, including key officials within NEXCOM, higher government echelons and private industry. – Supervises and manages Information Systems personnel to achieve objectives. – Carries out the full range of responsibilities relating to personnel administration directly and through subordinate managers. Directs the continuous improvement and development of the IT staff, to maintain pace with technological progress, economic change, and business needs. Carries out Equal Employment Opportunity policies and communicates support of these policies to subordinates. Performs other related duties as assigned. Top Secret clearance is required. Note The incumbent of this position is required to annually file a Standard Form 278 – Executive Branch Personnel Public Financial Disclosure Report. This position is designated IT-1 (Critical – Sensitive) in accordance with SECNAV M-5510.30 and will require a favorable Single Scope Background Investigation (SSBI). Candidates must be eligible for and obtain a Top Secret Clearance, within 6 months of appointment. Failure to obtain will result in termination. Successful completion of a pre-employment drug test is required. A tentative offer of employment will be rescinded if the applicant fails to report to the scheduled drug test appointment. Incumbents of drug testing designated positions will be subject to random testing. Drug test results will be provided to the employing activitycommand.Success in this role requires leadership that is highly analytical and professional, and that possesses excellent organizational skills. The chosen candidate will help develop, evaluate and apply data strategies to our daily operations to improve company development. QUALIFICATION REQUIREMENTS Basic requirements for entry into this NF-06 (non-appropriated fund) position (SES equivalent) include the following Basic requirements for entry into this NF-06 (non-appropriated fund) position (SES equivalent) include the following Applicants must provide evidence of progressively responsible leadership experience that is indicative of senior executive level managerial capability and directly related to the skills and abilities outlined under Technical and Executive Core Qualifications. Typically, experience of this nature will have been gained at or above the NF-05 level, GS-15 grade level in the civil service, or equivalent Senior Executive positions with state or local government, the private sector, or nongovernmental organizations. A four-year bachelors’ degree in a relevant field or a combination of college education and experience will be used in determining basic qualification requirements. One year of experience refers to full-time work part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by monthdayyear, and indicate number of hours worked per week on your resume. Demonstrated in-depth knowledge of, and significant leadership experience in, information technology. At a minimum, successful candidates will have a comprehensive background and knowledge in a majority of the following areas to include IT infrastructure management and consolidation, enterprise applications, IT governance, enterprise architecture, integrated IT service delivery, IT security, and IT portfolio management. Demonstrated progress of leadership skill and experience in IT strategic planning and management of programs for large and complex organizations that reflects processes and work methods to improve current and future technologies across the enterprise. Ideally, candidates should have retail, hospitality, andor services industry and government experience. Demonstrated ability to lead teams in provision of continuous IT services to system users, both on-site and through remote access with enhanced access to government information and services in a manner that is consistent with laws regarding protection of personal privacy, national security records retention, access for person with disabilities, E-Government Act, and other relevant laws. Includes the development agency corporate web-sties andor modification of IT systems during periods of building and modernization. Demonstrated ability to lead teams in developing and implementing departmental strategic plans in conformance with the organization’s business strategic plan and constructing performance objectives to support application development, including large-scale database systems, data warehouse systems employing data mining and related technologies, configuration management, and customer support. Successful candidates will possess the following competencies EXECUTIVE CORE QUALIFICATIONS (ECQs) 1. Leading Change. 2. Leading People. 3. Results-Driven. 4. Business Acumen. 5. Building Coalitions. TECHNICAL QUALIFICATIONS (TQs) 1. Knowledge and ability in strategic IT transformation that aligns technology initiatives with business strategies and goals. 2. Experience providing executive level leadership and management of enterprise- wide information technology resources, for a large, complex, geographically dispersed organization, to include IT infrastructure management and consolidation, enterprise applications, IT governance, enterprise architecture, integrated IT service delivery, IT security, and IT portfolio management. 3. Knowledge and skill in the development and execution of enterprise IT investment and governance strategies within sound financial management practices. 4. Knowledge of risk management and information security practices. 5. Knowledge and ability in technology acquisition, professional services acquisition and engagement and contract management. able to obtain a top secret clearance. The incumbent of this position is required to annually file a Standard Form 278 – Executive Branch Personnel Public Financial Disclosure Report. Successful completion of a pre-employment drug test is required. A tentative offer of employment will be rescinded if the applicant fails to report to the scheduled drug test appointment. Incumbents of drug testing designated positions will be subject to random testing. Drug test results will be provided to the employing activitycommand. To apply Submit the following materials by the closing date of this announcement (041621). Submit only the material requested by this announcement. Applications received after the closing date will not be considered. 1. Resume (including vacancy announcement number, your full name, your contact information, job titles, employers’ names and addresses, dates of employment assignments including month and year, job related training courses, special skills, certificates and licenses, honors, awards and publications.) Resumes MUST BE submitted directly to the automated application. All successful candidates who have demonstrated experience at the senior level as indicated below will be invited to participate in the next steps of the process which includes providing written responses to the Technical and Executive Core Qualifications. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above.

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