Specialist, Digital Merchandising

Company Summary: 

Zoro offers millions and millions of products — an endless aisle with everything you need to run your business.

We think Zoro is a pretty amazing place to work and grow, and think you will too! 

Primary Function:

Zoro is seeking a motivated, curious, and data-centric individual to help implement and drive category growth strategies.

Responsibilities:

• Support Merchandising roadmaps to positively influence product categories engagement and conversion through the digital eCommerce funnel.

• Ensure proper customer facing product categorization to enable customers to find relevant products quickly

• Optimize Category Landing Pages, Product Listing Pages, and Product Display Pages to ensure products are displayed in the right way to make it easy for customers to find buy and get

• Collaborate with Merchandising Managers and Associate Manager on quarterly reporting on category performance including actual vs.

  goal, tactic & strategy execution, analytic insights and key action items

• Identify content enrichment opportunities across categories and ensure sequencing enables ongoing execution efforts

• Conducting user and competitive research, implementing tests, analyzing shopping behavior and doing post-implementation analysis

• Optimize the search experience by monitoring category search trends and performance, improve product data to bring back most relevant results, merchandise result sets including re-directs and biasing as well as manage facet display

• Consistently collaborate with teams across the organization to grow category including but not limited to: Product, UX/UI, Analytics, IT, and Acquisition

• Present cross-functionally on category optimization insights, performance and lessons learned

Qualifications:

• Bachelor’s Degree

• 1-3 years experience in digital merchandising with large assortment experience preferred

• Strong communication and organizational skills and the ability to manage multiple projects effectively

• Experience using BI and web analytics tools such as Looker and Google Analytics

• Experience with SEM, SEO, and onsite Search

• Experience with Bloomreach, Informatica P360 or similar tools

• Knowledge and understanding of SQL, BigQuery, R and/or other query tool is a plus

• Curious mindset with a strong desire to find new ways to improve the customer experience, ask though provoking questions and challenge the status quo

• Demonstrates the Zoro Values of Transparency, Ownership, Winning and Losing Together, and Customer Obsession

Zoro Values and Inclusive Culture: Zoro is dedicated to fostering an environment where people of all backgrounds and beliefs are represented, and all team members can be confident that their experiences and perspectives are valued.

Zoro is a place where everyone can learn, grow and thrive. 

We recognize the courage and effort it takes to apply for your next opportunity.

Zoro is an Equal Opportunity Workplace and an Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.