Service Coordinator

Overview: Are you a highly driven, accountable and career-focused team player with an optimistic outlook?

Do you want to provide new and creative input to help the company grow?

Then We Want YouMission:At DuraServ, we are one of the main distributors of commercial door and dock manufacturers.

Therefore, we aspire to be the most trusted provider in the industry.

Since opening the doors in 2001, our secret to sustaining continual growth has been our culture, which is focused on taking great care of every customer, treating employees well and with respect, and being first and best in all markets servicing our customers.

Our Service Coordinators treat each customer with respect and efficiently manage daily schedules for technicians.

Providing the best customer service in the industry allows us to continue raising the bar on what quality service looks like.

What you can expect to do: Answer phonesQuote and create service call entrySchedule and dispatch callsOrder parts, as needed, for service workManage leadsInvoice service work and quoted service workProcess customer credit card paymentsPost vendor invoices for accounts payable Skills we are seeking: Excellent customer skills Ability to interact professionally with internal and external customerAbility to identify additional tasks to be completed and willing to assist otherAbility to work in a fast-paced environmentHigh level of organization Benefits: Continuous training and development programWe offer a full benefits package including medical, dental, vision, supplement insurance plans and a 401K with company matchThe company benefits include life insurance, short and long-term disabilityMy Personal Health Assistant program for a healthier youWe partnered with companies and have discounts for our employees