Senior Product Owner, ServiceNow Platform – Remote

**Senior Product Owner, ServiceNow Platform
– Remote**Date: Feb 1, 2022Location:USCompany: Black & Veatch Family of CompaniesWe believe real value is powered by the unique skills and experiences of our professionals.

The interchange of ideas from a diverse group of people gives our teams an expanded perspective and the ability to find better solutions for our clients.**Company :** Black & Veatch Corporation**Req Id :** 59921**Job Title :** Senior Product Owner, ServiceNow Platform
– Remote**Location :** USVRTL**Business Unit Sector :** COR-BECIO-CIO**Opportunity Type :** Staff**Relocation eligible :** No**Full time/Part time :** Full-Time**Project Only Hire :** No**Visa Sponsorship Available:** No**Job Summary**Black & Veatch is seeking a **Senior Product Owner, ServiceNow Platform** to lead the ongoing build out of their **_ServiceNow platform._** This includes ITSM, ITOM (Discovery, Service Mapping, Service Graph Connectors, and Cloud Management), ITBM and DevOps, Security Operations, and Asset Management.

This role will be responsible for ensuring maximum value is delivered via the NOW platform as the company executes their digital business transformation.

This role will require the individual to be not only an advocate and mentor to the ServiceNow development team, Configuration Control Board (CCB), and overall IT Operating Model but also understand digital business concepts and strategies as new digital offerings are envisioned**Key Responsibilities**+ Advanced comprehension of Agile software development practices, tools and templates often associated with Scrum and Kanban+ Ability to develop/encourage a continual learning mindset throughout the ServiceNow team, ITIL process and service owners as well as various IT and business stakeholders, including internal and external service providers and geographically dispersed virtual feature and product teams+ Lead the Configuration Control Board (CCB) and assist in improving and maturing the Configuration Management Database (CMDB) via the Common Service Data Model (CSDM)+ Experience with leading or creating and maintaining API and data integration processes between ServiceNow and the major cloud service providers, enterprise management platforms, and other legacy systems+ Experience leveraging MID Servers for integration and automation.

Collaborate with System Administrators and ServiceNow Support concerning strategies and technical aspects of platform upgrades+ Design and develop solutions within the ServiceNow environment to include new or modifications to applications, forms, workflows, policies, actions, access control, interfaces and any other configurations required to support client processes+ Work with various IT teams to identify ServiceNow automation and integration opportunities to improve the existing state of IT operations+ Work with various IT development teams to provide education on API integration opportunities to establish ServiceNow as a standard platform for service automation+ Navigate a multi-vendor outsourced environment, including 100% remote external and offshore resources.

Champion the ServiceNow Strategic Steering Committee+ Understand and articulate Value Stream Management (VSM) concepts that relate to the transition from project to product+ Diverse IT background and experience in infrastructure, end-user computing, and service management, including the concept of Enterprise Service Management+ Provide execution guidance to the PMO on the delivery of complex products+ Produce and deliver strategic technology presentations for Business leadership, IT leadership, and technology vendors+ Able to demonstrate basic understanding of public cloud platforms, including Azure, AWS, and Google**Preferred Qualifications**+ Experience in EPC industry preferred+ Understanding of a broad range of technologies at the architecture level and at a business process/impact level These include but are not limited to core network technologies, systems for enterprise work process, end-user computing, data management and cloud-based computing+ Must also be able to effectively communicate technical concepts to executives and general audiences+ Project to Product adoption+ Vendor Management+ Strong analytical and problem-solving skills+ Proven track record in strategic technology planning, budgeting, execution and policy development+ Leadership orientation and respect for discretion.

Must be able to build consensus**Minimum Qualifications****_Education:_** Bachelor’s degree with 10+ years of overall experience in IT or software development
•**_Experience:_** Maintaining the NOW platform functions, ITSM processes, custom or scoped app development, and ability to keep pace with the ServiceNow roadmap.

Manages both people and projects .+ 6+ years of experience working within IT infrastructure Operations+ 3+ years of knowledge in ServiceNow integrations and managing a product backlog of features+ Exhibit a progression of increasingly complex job responsibilities+ Ability to design a new Demand Management based product development model to show and track value creation of all ServiceNow related development workAll applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.**Certifications**PMP Certification desired**Work Environment/Physical Demands**US-Based virtual/remote, occasional travel**Competencies****Salary Plan**ITS: Information Technology Service**Job Grade**007Black & Veatch endeavors to makeaccessible to any and all users.

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General inquiries about the status of applications will not be returned.Black & Veatch is committed to being an employer of choice by creating a valuable work experience that keeps our people engaged, productive, safe and healthy.Our comprehensive benefits portfolio is a key component of this commitment and offers an array of health care benefits including but not limited to medical, dental and vision insurances along with disability and a robust wellness program.To support a healthy work-life balance, we offer flexible work schedules, paid vacation and holiday time, sick time, and dependent sick time.A variety of additional benefits are available to our professionals, including a company-matched 401k plan, adoption reimbursement, tuition reimbursement, vendor discounts, an employment referral program, AD&D insurance, pre-taxed accounts, voluntary legal plan and the B&V Credit Union.

Professionals may also be eligible for a performance-based bonus program.We are proud to be a 100 percent ESOP-owned company.

As employee-owners, our professionals are empowered to drive not only their personal growth, but the company’s long-term achievements
– and they share in the financial rewards of the success through stock ownership.By valuing diverse voices and perspectives, we cultivate an authentically inclusive environment for professionals and are able to provide innovative and effective solutions for clients.Black & Veatch Holding Company, its subsidiaries and its affiliated companies, complies with all Equal Employment Opportunity (EEO) affirmative action laws and regulations.

Black & Veatch does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender Identity and expression, disability, veteran status, pregnancy status or other status protected by law.For our EEO Policy Statement, please click.

If you’d like more information on your EEO rights under the law, please clickand.**Notice to External Search Firms** : Black & Veatch does not accept unsolicited resumes and will not be obligated to pay a placement fee for unsolicited resumes.

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