Senior ERP Functional Analysts
Nisha Technologies Inc.
This is a Contract position in Ottawa, ON posted September 20, 2021.
Please use the evaluation grids that applies the most to your skillset;
There are four (4):
1. FI/CO
2. FM/CO
3. Fiori and Portal ERP
4. Workflow
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Position: Senior ERP Functional Analyst |
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Reference #: 0706 |
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Department: DFATD |
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Security Clearance: Secret |
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Location: Ottawa |
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Pay rate is negotiable |
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Contract Length: 150 to 260 days + 2 option periods of the same lengths |
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Language: English |
Statement Of Work
1. BACKGROUND
Global Affairs Canada (GAC) primary responsibility is the promotion and protection of Canada’s interests abroad and the conduct of Canada’s relations with other countries.
The Department is headquartered in Ottawa, and maintains a presence throughout Canada through the regional offices and a network of trade commissioners working in Trade Offices across the country. Outside Canada, GAC operates an extensive network of missions (embassies, high commissions, and consulates), honorary consulates, and other representational offices. Currently, Canada operates 174 diplomatic missions in 112 countries, including 9 missions to multilateral organizations.
The spread and complexity of Canada’s representation abroad has a profound impact on the nature and scope of the Department’s IM/IT equipment and infrastructure. The design, implementation and operation of IM/IT services are hugely affected by the extent to which Canada’s employees abroad are scattered around the world; by the enormous differences encountered in diverse public infrastructures and technologies available internationally; and by the competing interests of host countries. More than 5,000 employees at missions are locally-engaged, bringing a variety of cultural, linguistic and security complexities to daily operations abroad.
For IM/IT there is a powerful imperative to provide an extensive and effective worldwide communications platform for all Canadian departments and provinces which maintain an international presence. This platform must be a highly reliable system, operating around the clock and around the globe to give Canada its network of always-connected individuals and offices, world-wide.
The international environment in which GAC carries out its mandate has always been extremely challenging. IM/IT is deployed in settings which are geographically dispersed, structurally inconsistent, frequently hazardous, and disrupted by unexpected events both natural and man-made.
2. REQUIREMENT
GAC requires the services of multiple SAP ERP specialists in the categories of ERP Functional Analyst Level 3 to deliver on SAP ERP every day operational maintenance, project support and development. The required resources are broken down as follows:
3. SCOPE AND OBJECTIVE
The Corporate Enterprise Systems division (SMS) within GAC is responsible for the development, implementation, and maintenance of single SAP ERP 6.0 installations Financial and Administration System (FAS).
Technical and functional support is being provided by SMS (Finance) & SIC (Information Technology) to over 4,000 SAP end users at HQ and missions throughout the world. The following SAP modules are currently in use in FAS: FI, FM, CO, GL, SPL, AA, BCM, Treasury, MM, PM, PS, SD, SFT and Security Authorizations, within the Government of Canada SAP cluster footprint. SAP users operate in over 100 countries and currencies, thereby making configuration design and support particularly challenging.
Note: The term SAP refers to SAP ERP 6.0 throughout this document.
The scope of work for the Resources needed includes providing functional expertise and support to the Corporate Enterprise Systems division (SMS).
Under the direction of the project authority, the resource will perform and complete tasks and deliverables with diligence and efficiency.
The activities that will be undertaken are, but not limited to:
Ongoing Support to Functional Team Managers
Provide everyday support to the Functional Team Managers on problems, bug fixes, change requests, projects and anything else related when it comes to SAP. Everyday support includes configuration, troubleshooting, testing, design, providing advice and recommendations.
It would include the following items:
• International Banking, including SAP Bank Communication Management, Electronic Bank Statements, Process Integration, etc.
• Delegation of Financial Signing Authority, SAP SmartForms
• SAP Org Management (OM) within the HR Module
• SAP Webservices
• Procure to Pay (P2P) Content Server
• SAP ArchiveLink and SAP Workflow
• Tax Reporting and Year-End closing processes
• Special Purpose Ledger and Trial Balance
• Funds Management
• SPL
• Controlling
• Salary Forecasting Tool
Support of other SAP approved deliverables
Provide leadership and support to the Deputy Directors and Director in the planning and implementation of the following planned projects:
•SAP electronic authorization for P2P (Section 34 of the Financial Administration Act) Acquisition card transition
•SAP Archiving, Business Partners and Customer Vendor Integration
•Vendor Invoice Management & Optical Character Recognition using OpenText
•S/4Hana planning
4. TASKS
As part of the resources’ contribution to the above mentioned projects (section 3), the resources will perform, but will not be limited to, the following tasks:
4.1 Operational Support Tasks
- Provide SAP ERP functional support (e.g. provide advice, analysis, resolution, design, testing, documentation of changes/test results, implementation and support);
- Provide technical support for FIS and third party interfaces
- Research GAC and SAP knowledge base (e.g. OSS Notes) in support of troubleshooting
activities;
- Review, update functional documentation in support of the existing SAP ERP 6.0 system
- Communicate with IFMS Program Office and SAP to address SAP ERP issues, where applicable;
- Provide on-going knowledge transfer and/or training to the SMS employees throughout the duration of the contract.
4.2 Project Tasks
- Provide SAP ERP functional expertise for planned projects;
- Create and update functional documentation related to various projects;
- Assist with the identification of the key milestones, detailed tasks, and critical dependencies;
- Participate in workshops, working groups and presentations to users and the Management team
- Workflow processes, FIORI and portal ERP in support of the maintenance of the current solution and enhancements of Procure to Pay processes (P2P).
4.3 Administrative tasks
- Provide status reports as required
- Participate in meetings and perform action items assigned, as required
4.4 Tasks per ERP Functional Analyst:
All resources are required on an as-and-when-requested basis (Task based):
4.4.1 ERP Functional Analyst 1 (SAP FI: GL/SPL/AP)
• Perform Functional Analysis in any of the SAP FI sub-modules of GL, SPL or AP;
• Support an operational SAP system, continually maintaining functionality and service support; Deliver presentations;
• Configure FI validations and substitutions, SAP Exits and set maintenance;
• Configure Open Item managed GL, GL clearing rules, GL field status, GL automatic postings and GL Balance Carry Forward;
• Configure Allocations/Distributions, SPL table definitions, SPL reporting, SPL Balance Carry Forward;
• Integrate within SAP, between FI (any of GL/SPL/AP) and any of the following:
- Controlling (CO);
- Sales & Distribution/Accounts Receivable (SD/AR);
- Materiel Management (MM); o Funds Management (FM); o Asset Accounting (AA); o Interfaces (INT); and o Salary Forecasting Tool (SFT).
• Use vendor account banking information with IBAN, International Banking setup, and Standard Payment System (SPS).
4.4.2ERP Functional Analyst 2 (SAP FM/CO)
• Integrate with SAP between FM and the following modules:
- Financial (FI – GL, SPL, AP, AR and AA) o Sales & Distribution (SD); o Materiel Management (MM); o Controlling (CO) and Project Systems (PS); and o Salary Forecasting Tool (SFT).
• Configure the following in a BCS environment:
- Year dependent master data;
- FM fiscal year opening and fiscal year-end closing activities. and
• Configure various FM Derivation Strategies/ Functionalities such as:
- Derivation Rules; o Assignment; o Initialization:
- Enhancement; and o Function Module.
4.4.3 ERP Functional Analyst 3 (FIORI & Portal)
Responsibilities could include but are not limited to:
• Gap analysis between current GAC Fiori configuration and project requirements:
o Fiori app installation; o SAP Notes; o oDataservices; o ICF services;
• Advise on Fiori best practices;
• Provide analysis and recommendations as it pertains to using existing Portal vs. Fiori Launchpad, based on project requirements;
• Develop or assist with business and functional requirements, project scope, estimates of effort and duration;
• Translate business requirements into functional requirements;
• Advise on development work needed for Portal and/or Fiori that may be required to meet project requirements;
• Perform UI5 development work for Fiori apps/Launchpad;
• Implement and support SAP Fiori integration to the SAP Portal; Conduct, assist with, and/or manage unit and system tests.
• Advise on Fiori best practices;
4.4.4 ERP Functional Analyst 4 (Workflow)
Responsibilities could include but are not limited to:
• Provide SAP Netweaver programming and Workflow support for the FAS system and in support of projects when required;
• Provide technical advice for GAC users
• Research GAC and SAP knowledge base (e.g. OSS/SAP Notes) in support of troubleshooting activities;
• Prepare and update technical documentation in support of the existing SAP ERP 6.0 system as it pertains to Workflow and Portal design and implementation;
• Provide on-going knowledge transfer to the FAS Functional and Technical Support teams on findings throughout the duration of the contract;
• Assist in the development of a GAC SAP Enterprise Architecture which incorporates SAP Workflow and Portal;
• Provide SAP Workflow design and development for GAC SAP projects and also deliver solutions related to common GoC business process automation solutions using SAP Workflow;
• Create and update technical documentation for technical projects;
• Assist with the identification of key milestones, detailed tasks, and critical dependencies for projects;
• Participate in workshops and presentations to the Management team;
• Research SAP knowledge base and other related lessons learned to prepare advice and technical documentation in support of the roadmap of the existing SAP ERP 6.0 system to S/4HANA implementation as it relates to the Workflow and Portal design and migration;
• Provide status reports as required; and
• Participate in meetings and perform action items assigned, as required.
Tasks can be added or removed, as required, by the project authority to the scope of this SOW.
5. TECHNICAL ENVIRONMENT
- SAP ERP 6.0 Unicode
- 64-bit OS
- MS SQL Server 2016
- MS Windows 2016
The technical environment may change.
6. DELIVERABLES
The following will be produced during the course of the contract where applicable:
• Provide SAP ERP functional support for the SAP ERP 6.0 system. Note: support refers to tasks executed on a day-to-day basis, weekly, and monthly, to sustain and maintain the operations and availability of the SAP system;
• Produce status reports;
• Provide recommendations to management and project authority;
• Implement approved solutions to existing or new modules in SAP ERP 6.0 system.
• Provide functional input for project plans: task details, estimated level of effort, dependencies and risks;
• Create or update documentation in support of the existing SAP ERP 6.0 system;
• Create or update documentation related to projects
• Prepare functional testing documentation and document test results.
• Prepare configuration, developing and solution design documentation
All work assigned will be reviewed for accuracy and completeness by GAC Project Authority. Work assignment must be completed within the required time frame, which may require limited overtime.
7. DELIVERABLES FORMAT
The resource will prepare a number of documents in final format using the MS Office Suite and GAC’s documentation management system.
All deliverables shall be submitted to the Project Authority, in 1 electronic copy in MS Office format, as requested.
If required, any presentation material shall be submitted in MS PowerPoint format to the Project Authority, in 1 electronic copy, at minimum, 3 days before scheduled presentation.
8. REPORTING REQUIREMENTS
The Supplier will provide the following reports to the Project Authority at the following times:
When requested, weekly and monthly status updates
• Weekly and/or monthly Status Report to the Project Authority indicating project status, outstanding issues and associated recommendations, and remaining work on project for the next reporting period.
• Provide timesheets on a monthly basis to the Project Authority.
9. APPLICABLE DOCUMENTS
If required, a number of guidance documents and other GAC best practices and standards will be provided to the resource at the start of the contract period.
10. Location of work
The primary location for the delivery of services under the Contract is GAC facilities within the National Capital Region, in Québec.
Note:The majority of GAC staff are currently working remotely from home during the COVID-19 pandemic.
In the conduct of work under any resulting TA:
a) Contractor resources will not be provided with accommodations on-site at GAC and must work remotely;
b) GAC will provide the necessary equipment and secure access required to facilitate working remotely, including a personal computing device; access to the departmental LAN to the level of security required by the work; and access to identified databases or applications resident on GAC computers or networks, to the level of security and subject to the conditions specified by GAC in the TA.
Contractor owned computers cannot be connected to the GAC network (either directly or by VPN);
c) During the period of the COVID pandemic, on an exception basis, resources may be required to work on-site at GAC. If so, this requirement will be clearly identified in the TA. Afterwards, there will be a requirement to work on-site from time to time, at GAC’s facilities. Requirements for on-site work include in-person transition-in sessions for knowledge transfer and mentoring purposes, and to attend periodic on-location meetings with key team members, clients, or for other events such as audits; and
d) Contractor resources must attend meetings as required by the Project or Technical Authority to support delivery of the work as well as to report on progress of the work. These meetings will be on-
site at various GAC locations within the National Capital Region or may be held via tele/videoconference at GAC’s discretion.
11. Travel
Canada will not reimburse the Contractor for any expenses associated with its resources commuting within the National Capital Region.
The Contractor must be solely responsible for all travel and accommodation costs required for the resources to attend GAC’s location in Ottawa.
Mandatory Criteria
Resource Reference No.1.1.1 The mandatory evaluation criteria for SAP ERP Functional Analyst Level 3 – FI:
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Criteria |
Compliant (Yes/No) |
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M1 The bidder should demonstrate that the proposed resource is a certified SAP FI & CO consultant. A copy of the certification must be provided within the contents of the submission.
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NO YES |
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M2 The bidder must demonstrate, using project descriptions, that the proposed ERP Functional Analyst resource has a minimum of 10 year experience working in an SAP environment as an SAP FI/CO functional analyst within a Government of Canada context during the last 15 years.
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NO YES |
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Resource Reference No.1.1.2 The mandatory evaluation criteria for SAP ERP Functional Analyst Level 3– FM/CO:
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Criteria |
Compliant (Yes/No) |
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M1 The bidder should demonstrate that the proposed resource is a certified SAP FM/CO consultant. A copy of the certification must be provided within the contents of the submission.
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NO YES |
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M2 The bidder must demonstrate, using project descriptions, that the proposed ERP Functional Analyst resource has a minimum of 10 year experience working in an SAP environment as an SAP FM functional analyst within a Government of Canada context during the last 15 years.
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NO YES |
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Resource Reference No.1.1.3 The mandatory evaluation criteria for SAP ERP Functional Analyst Level 3 – Fiori and Portal ERP:
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Criteria |
Compliant (Yes/No) |
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M1 The bidder should demonstrate that the proposed resource is a certified SAP Portal and Fiori consultant. A copy of the certification must be provided within the contents of the submission.
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NO YES |
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M2 The bidder must demonstrate, using project descriptions, that the proposed ERP Technical |
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NO |
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Analyst resource has a minimum of 10 years of experience supporting SAP Portal and Fiori in an SAP environment within a Government of Canada context during the last 15 years.
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YES |
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Resource Reference No.1.1.4 The mandatory evaluation criteria for SAP ERP Functional Analyst Level 3 – Workflow:
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Criteria |
Compliant (Yes/No) |
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M1 The bidder should demonstrate that the proposed resource is a certified SAP workflow consultant. A copy of the certification must be provided within the contents of the submission.
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NO YES |
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M2 The bidder must demonstrate, using project descriptions, that the proposed ERP Technical Analyst resource has a minimum of 5 years of experience supporting SAP Workflow in an SAP environment within a Government of Canada context during the last 10 years.
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NO YES |
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Point Rated Criteria
1- SAP ERP Functional Analyst Level 3 – FI
63 points -(70%) out of a maximum of 90 points for the proposed resource in order to be considered responsive.
2- SAP ERP Functional Analyst Level 3 – FM/CO
42 points(70%) out of a maximum of 60 points for the proposed resource in order to be considered responsive.
3- SAP ERP Functional Analyst Level 3 – Fiori and Portal ERP
56 points(70%) out of a maximum of 80 points for the proposed resource in order to be considered responsive.
4- SAP ERP Functional Analyst Level 3 – Workflow
49 points(70%) out of a maximum of 70 points for the proposed resource in order to be considered responsive.
Resource Reference No.1.2.1 SAP ERP Functional Analyst Level 3 – FI:
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Criteria |
Score |
Score to be awarded based on the following |
Substantiation/ demonstration in proposal |
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PR1 The bidder should demonstrate, using project descriptions, that the proposed resource has experience in configuring, implementing and supporting the SAP FI module within a Government of Canada Context. This includes FIAP/AR, GL, SPL, AA and Trial Balance.
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1 point for each year of experience (12 months) to a maximum of 10 for FI experience; SPL and Trial Balance are considered part of FI.
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PR2 The Bidder should demonstrate using project descriptions that the proposed resource has experience, within the last 10 years, including demonstration of experience with integration within SAP, between FI (any of GL/SPL/AP) and any of the following: i. Controlling (CO); ii. Salary Forecasting Tool (SFT); iii. Materiel Management (MM); iv. Funds Management (FM); and v. Asset Accounting (AA). |
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2 points for each element up to 10 points.
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PR3 The bidder should demonstrate, using project descriptions, that the proposed resource has at least 3 years of experience within the last 10 years in the configuration, development and support of vendor account banking information in an SAP environment. |
